GEORGE WANYAMA MAKOKHA
Nairobi
Summary
I am professional in dealing the following games
- Roulette
- Baccarat
- Texas hold'em/ seven card
- Blackjack.
- With more than ten years experience in dealing and inspector in busy casino
Overview
1
1
Language
12
12
years of professional experience
Work History
DEALER INSPECTOR
FINIX CASINO
01.2018 - Current
Dealer Inspector
Standard Global of East Africa, Finix Casino
01.2015 - Current
- Dealt various table games while ensuring compliance with gaming regulations and house rules.
- Monitored player activity to maintain game integrity and promote fair play among participants.
- Engaged with players, enhancing customer experience through personalized interactions and attentive service.
- Trained new dealers on game procedures, dealer etiquette, and operational standards to ensure consistent performance.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Assisted in the training of new dealers, sharing expertise on game rules and procedures for an efficient onboarding process.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Monitored gaming tables closely, identifying potential issues or disputes and resolving them promptly to uphold casino standards.
- Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Oversaw Number table games.
- Adhered to all local laws, regulations, and casino policies consistently, upholding high ethical standards in all professional duties performed.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices for superior job performance.
- Learned and followed company procedures to maintain consistency and standards.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Enforced game rules to maintain fair paly and avoid disputes.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Answered players questions and resolved disputes to provide excellent customer service.
- Monitored players behavior, taking appropriate action against rule violations.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Inspected table games and equipment to confirm proper function.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Maintained rules for games and identified instances of cheating, notifying security team.
- Dealt cards and compared hands to determine winners of games such as blackjack.
- Controlled equipment such as roulette wheels to run games.
- Prepared players to join games by explaining rules and exchanging money for chips.
- Worked with dealer team to run larger games such as craps and baccarat.
- Trained new dealers in rules and operation of different games.
- Reviewed incident reports and recommended corrective actions to minimize future occurrences of non-compliance.
Education
Finix Casino
Nairobiundefined
GANJALA SECONDARY SCHOOL
01-2019
Diploma - ANALYTICAL CHEMISTRY
KENYA INSTITUTE OF APPLIED SCIENCES
01-2014
COMPUTER PACKAGES
CROWN SCHOOL OF BUSINESS
01-2012
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SIDONGE PRIMARY SCHOOL
01-2006
Skills
Memory retention
Dependability
Strong hand-eye coordination
Quick thinking
Payout calculations
Game rules
Table management
Card shuffling
Excellent customer service
Strong mathematical skills
Stress tolerance
Game management
Table game rules
Teamwork
Teamwork and collaboration
Problem-solving
Customer service
Time management
Problem-solving abilities
Multitasking Abilities
Excellent communication
Team collaboration
Organizational skills
Adaptability and flexibility
Effective communication
Self motivation
Deal cards
Run table games
Payout calculation
Gambling regulations compliance
Game dealing
PHYSICAL APPERANCE
- HEIGHT - 5.8
- WEIGHT - 71KGS
Timeline
DEALER INSPECTOR
FINIX CASINO
01.2018 - Current
Dealer Inspector
Standard Global of East Africa, Finix Casino
01.2015 - Current
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SIDONGE PRIMARY SCHOOL
COMPUTER PACKAGES
CROWN SCHOOL OF BUSINESS
Diploma - ANALYTICAL CHEMISTRY
KENYA INSTITUTE OF APPLIED SCIENCES
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GANJALA SECONDARY SCHOOL
Finix Casino