Joshua Opiyo Antoney

• Duties and Responsibilities:
• 1. Operational Management:
• Oversaw daily operations of the spa, ensuring a seamless and efficient workflow.
• Established and implemented standard operating procedures to optimize service delivery and client satisfaction.
• 2. Team Leadership:
• Recruited, trained, and mentored a team of beauty professionals, fostering a collaborative and motivating environment.
• Conducted regular performance evaluations and provided constructive feedback to staff to enhance skills and service quality.
• 3. Client Relations:
• Cultivated strong relationships with clients, addressing concerns and feedback to enhance their overall experience.
• Developed loyalty programs and promotional campaigns to attract new clients and retain existing ones.
• 4. Service Development:
• Liazing with the beauty professionals staff to Innovately and introduced new spa treatments and packages based on market trends and client preferences.
• Ensured all services adhered to health and safety regulations and high-quality standards.
• 6. Marketing and Promotion:
• Developed and executed marketing strategies to promote the spa’s services through social media, local advertising, and community events.
• Collaborated with local businesses and organizations to create partnerships and cross-promotional opportunities.
• 7 Inventory Management:
• Oversaw inventory levels, ordered supplies, and maintained relationships with vendors to ensure timely delivery of products.
• Implemented effective stock management practices to minimize wastage and optimize resource usage.
• 8. Customer Service Excellence:
• Ensured that all team members provided exemplary customer service and were knowledgeable about products and services offered.
• Resolved client issues promptly and professionally, contributing to a positive spa atmosphere.

- Crop and Livestock Care: Assist in planting, watering, fertilizing, and harvesting crops.

- Equipment Maintenance: Operate and drive farm machinery and equipment such as tractors, plows, and irrigation systems. Ensure equipment is in good working condition and report any malfunctions.

- Field Preparation and Planting: Prepare soil, plant seeds, and assist in transplanting seedlings. Help with pest and weed control to ensure healthy crop growth.

- Record Keeping: Maintain accurate records of planting schedules, crop yields, livestock health, and other farm activities.

- Water Management: Assist with irrigation systems, ensuring adequate water supply for crops

- Farm Maintenance: Keep the farm clean, organized, and safe. Assist in repairing fences, farm buildings, and other infrastructure.

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

• Duties and Responsibilities
• Cleans and lubricates equipment.
• Signals coworkers to facilitate moving product, during processing.
• Measures amount of ingredients, length of extruded article, or work to ensure conformance to specifications.
• Replaces damaged or worn equipment parts.

• Duties and Responsibilities
• Lead the Microfinance Field Staff (MFS) in conducting market research and survey activities.
• Ensure the safekeeping of all cash ,documents and accountable forms in the possession of the microfinance unit and submit monthly accomplishment reports (actual performance verses targets)to the branch manager .
• Selling of company products/merchandise

• Duties and Responsibilities
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Providing information by collecting, analyzing, and summarizing data and trends.
• Protects organization’s value by keeping information confidential.

• Received product shipments and organized in stockroom storage area.
• Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
• Kept sales receipts and maintained accounting records.
• Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
• Maintained a safe working environment with strict adherence to safety protocols and guidelines.
• Assisted customers by answering questions and suggesting merchandise.

• Duties and Responsibilities
• Receives incoming materials, supplies and equipment from vendors or from other town warehouses or storeroom, checks item received against delivery tags and signs for proper number of cartons; carries or trucks items received to the proper storage locations; breaks down bulk stock into smaller packages or units.
• Enters records of stocks received and issued; fills requisitions on storeroom; assists in taking periodic inventories of supplies on hand in storeroom or warehouse; maintains order and cleanliness in storeroom.