Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

MILCAH JEMO NYANGADA

Operations And Executive Support
Nairobi

Summary

I specialize in driving smooth, efficient operations and executive support across fast-paced environments, with a strong focus on people management and strategic coordination. At LoveWorld Incorporated, I sharpened my skills in administration, budgeting, planning, and organizational management. Most recently, as the Manager at Ora Nail Spot, I led the expansion of the spa from one to four branches by driving operational excellence, building high-performing teams, and focusing on client satisfaction. I'm known for combining professionalism with approachability, building trust, solving challenges quickly, and improving both team morale and business outcomes.

Overview

16
16
years of professional experience
1
1
Language

Work History

Manager

Ora Nail Spot
01.2024 - 07.2025
  • Monitored staff performance and developed improvement plans.
  • Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
  • Developed and delivered comprehensive training programmes, improving team skills and performance.
  • Supported employee morale and well-being by developing positive practices centered on career development and individual job satisfaction.
  • Conducted performance reviews, identifying areas for development and rewarding high achievers.
  • Advised senior management on facilities needs and delivered ongoing operational support.
  • Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
  • Supervised supply purchases, management and tracking in line with budgetary requirements.
  • Managed organizational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
  • Recruited and hired staff for organizational vacancies and enforced consistent policies across workforce.
  • Coordinated strategic plans for administrative services management and optimization to best use available resources.
  • Successfully spearheaded the growth of the spa from 1 branch to 4 branches in Nairobi within a year.

LoveWorld Publishing Manager

Reon International
07.2021 - 08.2023
  • Company Overview: This is an arm of LoveWorld Incorporated. https://reoninternational.org/ http://loveworldpublishing.com/
  • Recruiting new church leaders to join the network, organizing meetings and training, thereby growing the network by 45%.
  • Coordinating and training the Reon ambassadors on how to reach out to the new ministers.
  • Selling and marketing devotional literature books including orders management.
  • Building and maintaining relationships with the church's financial partners and developing ideas to optimize contributions, thereby increasing partnership by 20%.
  • Company Overview: This is an arm of LoveWorld Incorporated. https://reoninternational.org/ http://loveworldpublishing.com/

Zonal Partnership Manager

LoveWorld Media (LoveWorld SAT TV)
07.2018 - 08.2023
  • Analyzed financial statements for optimal fund allocation.
  • Head liaison for external financial partners.
  • Hosted two weekly TV shows.
  • Coordinated organization-wide query resolutions.

Administrator

Office of the Zonal Pastor
12.2017 - 06.2018
  • Managed Zonal pastor's calendar and meetings.
  • Handled executive support: expense reports, travel, presentations.

Zonal Administration Manager

LoveWorld Incorporated – Kenya
10.2015 - 11.2017
  • Managed admin duties including staff training and quality management.
  • Handled recruitment, onboarding, correspondence, and scheduling.

General Manager

Christ Embassy Rwanda
06.2014 - 09.2015
  • Trained staff for sustainable project delivery.
  • Defined roles for 18 staff and maintained task alignment.
  • Supported cross-functional teams and managed daily updates.

Teens Church Coordinator

Christ Embassy Kenya
05.2013 - 06.2014
  • Started Teenagers Fellowship growing from 60 to 400 members.
  • Coordinated school sponsorships and mentored youth.

Administration Manager

LoveWorld Incorporated
06.2012 - 05.2013
  • Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.

Fellowship Secretary & Zonal Administration Manager

LoveWorld Incorporated
05.2009 - 05.2012

Education

National Diploma - International Relations and Diplomacy

The Technical University of Kenya
01.2011 -

Skills

  • Organizational Skills
  • Leadership Skills
  • Strategic Planning
  • Management Skills
  • Administrative Skills
  • HR Functions
  • Record Management
  • Project management
  • Employee training
  • Budget management
  • Staff recruitment
  • Team leadership

References

Theophilus Owase
Title: Zonal Secretary
Organization: LoveWorld Incorporated
Location: Ekpoma, Edo, Nigeria
Phone: +234 705 562 3930


Email: owase4@yahoo.com

Aisha Mwinyi
Title: Owner
Organization: Ora Beauty
Location: Nairobi, Kenya
Phone: +254 741 851 939
Email: eshamwinyi88@yahoo.com


 Shelton Ndindana
Title: Director
Organization: New Generation Print
Location: Gauteng, South Africa
Phone: +27 784 806 654
Email: newgenerationprint@gmail.com

Timeline

Manager

Ora Nail Spot
01.2024 - 07.2025

LoveWorld Publishing Manager

Reon International
07.2021 - 08.2023

Zonal Partnership Manager

LoveWorld Media (LoveWorld SAT TV)
07.2018 - 08.2023

Administrator

Office of the Zonal Pastor
12.2017 - 06.2018

Zonal Administration Manager

LoveWorld Incorporated – Kenya
10.2015 - 11.2017

General Manager

Christ Embassy Rwanda
06.2014 - 09.2015

Teens Church Coordinator

Christ Embassy Kenya
05.2013 - 06.2014

Administration Manager

LoveWorld Incorporated
06.2012 - 05.2013

National Diploma - International Relations and Diplomacy

The Technical University of Kenya
01.2011 -

Fellowship Secretary & Zonal Administration Manager

LoveWorld Incorporated
05.2009 - 05.2012

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MILCAH JEMO NYANGADAOperations And Executive Support