Joseph Njoroge Kamau

• Organizing and facilitating of online meetings for the Sacco staffs/officials
• Control of petty cash
• Book keeping
• Office management
• Ensuring all the required stationeries are available at any time of need
• Computerized data entry
• Any other duty as may be assigned
• Supervision of junior staffs.
• Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
• Increased client satisfaction by providing timely and accurate market information for informed decisionmaking.
• Ensured safety compliance by conducting regular vehicle inspections and addressing issues promptly.
• Conducted thorough pre-trip inspections, minimizing unexpected breakdowns during transports.
• Resolved issues related to shipping discrepancies or damaged goods, maintaining client satisfaction throughout the process.
• Improved customer satisfaction with timely deliveries and effective communication.

• Online recruitment/enrollment of new members
• Online recruitment of new potential clients through zoom and Google meetings
• Online marketing through social networks like twitter, face book and instagram
• Facilitating trainings by ensuring projectors/screens are well connected to the computer
• Group trainings through google meetings
• Developing a working schedule for my team of staff
• Direct marketing of the Sacco activities
• Computerized data entry/registration of new members
• Operational duties
• Customer care
• Any other duty as may be assigned by the branch manager.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Minimized liability by consistently following road rules when driving.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.

• Computerized data entry of peoples details into the electoral commission data base.
• Receiving and retrieval of the electoral materials during the electoral cycle
• Printing, scanning and photography of documents as may be required.
• Collaborated with cross-functional teams to complete projects efficiently while maintaining open lines of communication between departments.
• Maintained strict confidentiality standards when handling sensitive information, safeguarding the privacy of employees and clients alike.
• Improved office efficiency by streamlining document filing systems and managing electronic records.

• Direct marketing of the Sacco activities
• Online marketing of Sacco activities through social media
• Proper documentation of the assigned vehicle
• Computerized data entry
• Giving a monthly report to the management on the market environment.
• Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.

• Maintained detailed records of all sales activities for accurate forecasting and strategic planning.
• Conducted product demonstrations at trade shows and conferences, generating significant interest from potential buyers.
• Developed strong client relationships through consistent communication and exceptional customer service.
• Cultivated long-lasting partnerships by consistently exceeding expectations across various industries while maintaining a professional demeanor.

Subjects: Office administration and management, Human resource management and industrial relations, Organization theory and behavior, Theory and practice of management, Managerial accounting, Commercial and administrative law, Course specialization and entrepreneurship projects

• M/s word
• M/s windows
• M/s excel
• M/s access
• M/s power Point
• Quick books

Grade: C (plain)