Francis Peter
Office Administrator
Nairobi
Summary
I am a result-driven Information Technology professional, seeking avenues where I can maximize my career potential. My course background has seen me gain skills in information technology support, network administration, troubleshooting and maintenance, system administration, cyber security as well as security and network design. Led by my strong problem-solving and organizational skills I have established a unique ability to steadfastly manage duties and responsibilities pertinent to the growth of a company. Aside from this, I can work continuously on a task until completion and also perform record keeping and maintenance. I am now looking for an entry-level position where my ability to maintain and improve the technical systems of a company will be utilized.
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
5
5
years of professional experience
Work History
Office Administrator
Sprinkville Networks Limited
Limuru, Kiambu District
06.2024 - Current
- Coordinating office activities and operations to secure efficiency and compliance to company policies.
- Keep stock of office supplies and place orders when necessary.
- Create and update records and databases with personnel, financial and other data.
- Submit timely reports and prepare presentations/proposals as assigned.
- Configure routers.
- Supervise members of the administrative staff, equally dividing responsibilities to improve performance.
- Track and replace office supplies as necessary to avoid interruptions in standard front office procedures.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Conduct performance evaluations for staff members, identifying areas of improvement and providing constructive feedback for growth opportunities.
- Conduct performance evaluations for staff members, identifying areas of improvement and providing constructive feedback for growth opportunities.
- Consult with customers to resolve basic issues or direct to correct staff member.
- Ensure compliance with company regulations by conducting regular audits of internal documents and records.
- Develop marketing materials for the branch, attracting new clients and boosting sales revenue.
- Implement new software programs, increasing office efficiency and reducing manual labor tasks.
- Maintain office supplies and equipment to support team productivity.
Sales Man
Red plate
Nairobi, Nairobi Province
09.2021 - 03.2023
- Greeting customers and helping customers find items in the store.
- Checking for stock at other branches or ordering requested stock for customers.
- Providing customers with information about items.
- Ring up purchases.
- Keeping track of inventory.
- Increased sales by offering advice on purchases and promoting additional products.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed, maintained and utilized diverse client base.
Social Media Marketer
Nairobi Easy Fit Gym
06.2021 - 09.2021
- Oversaw the company's overall social media strategy.
- Worked with copywriters and designers to create and publish social media posts.
- Monitored social media metrics to optimize future performance.
- Stayed up-to-date with social media trends, technologies, laws, and best practices.
- Responding to and engaging with user comments and messages
- Using social listening tools to understand what people are saying on social media about a company
Education
Diploma - Information and Communication Technology
Kisii National Polytechnic
Kisii, Kisii District, Kenya01.2021
Some College (No Degree) - Computer Packages
St Marys Institute College
Matuu, Machakos District, Kenya07-2017
High School Diploma -
Kitangani Secondary School
Masinga 04.2001 -
Skills
IT Technical Support: Skilled in monitoring and maintaining the computer systems and networks of an organization through the installation and configuration of computer systems
Cybersecurity: Ability to solve any system vulnerabilities a system may have by ensuring that a system is secure, stable and prepared to fight off any security attack
Administrative support
Customer engagement
File maintenance
Telephone reception
Office supply management
Database entry
Staff management
Leadership and supervision
Time management
Bookkeeping
Scheduling
Document management
Technical support
[Software] expertise
References
- Gertrude, Muli, Human resource, 0701023823, Springville
- Moses, Momanyi, 0734897344, Kisii National Polytechnic
- Juliana, Mutinda, 0729322434, Nairobi Easy Fit
OTHER PAST EXPERIENCES
- Industrial Attachment: Kisii County Government, Kisii; September 2018 To December 2018
- Industrial Attachment: Kisii Quality College, Kisii; September 2019 to December 2019
Timeline
Office Administrator
Sprinkville Networks Limited
06.2024 - Current
Sales Man
Red plate
09.2021 - 03.2023
Social Media Marketer
Nairobi Easy Fit Gym
06.2021 - 09.2021
High School Diploma -
Kitangani Secondary School
04.2001 -
Diploma - Information and Communication Technology
Kisii National Polytechnic
Some College (No Degree) - Computer Packages
St Marys Institute College