John B.G. Wachiuri
Microsoft Certified Professional Solution Developer
Summary
Managing Director directing budgets, board reporting, and executive leadership across banking and technology operations. Shapes company policy, strategic plans, and top-manager performance while overseeing end-to-end delivery of ICT audits, core banking implementation, infrastructure upgrades, and perimeter security programs. Brings board-level governance, enterprise transformation, and cross-functional execution together in one operating role.
Overview
3
3
Certifications
28
28
years of professional experience
Work History
Managing Director
Jaycom Technologies Ltd
06.2014 - Current
- Present 9% board updates on operational progress, major projects, and management decisions.
- Manage [number] company budgets while aligning spending with strategic plans and policy priorities.
- Oversee company operations, manage top managers, and translate strategic plans into day-to-day execution.
- Lead policy generation, policy review, and governance decisions to keep technology initiatives aligned with business direction.
- Direct business process mapping and reengineering for Caritas Microfinance Bank, Sumac Microfinance Bank, and Kenya Industrial Estate.
- Implement core banking systems, ICT systems, perimeter security systems, and insurance system acquisition across client projects.
- Train Embassy of America IT staff on SharePoint skills and support ICT audits and infrastructure reviews.
Head Of IT
Jamii Bora Bank Ltd.
08.2013 - 05.2014
- Infrastructure Review
- Bankers Realm Core Banking Stabilization
- Implementation Of Modern Technology In Elma
- Implementation Of Dual Links For All Branches
- Establishment Of ICT Policies
- Email Upgrade
- Upgrade of Connectivity From Point to Point to MPLS
- RTGS setup
- Clearing Systems Rollout
- Construct a Modern Data Centre
- Create a Realm Time Disaster Recovery
- Clean Power Installation
- Corporate Antivirus Rollout
- ICT Strategy
- Create Capacity in ICT
- Conduct Interviews and appraisals
- MIS reports rollout
- Training.
- Internet banking and agency Banking implementation
- Employment Terms- Contract
Jaycom Technologies Ltd.
01.2010 - 08.2013
- Implemented STP and CRB solutions for Dubai Bank Kenya Ltd., aligning delivery to business requirements and banking workflows.
- Designed disaster recovery plans for Oriental Commercial Bank database applications and Credit Bank Ltd. primary network failover solutions.
- Managed project delivery for Birthmark Systems and maintained coordination across implementation tasks and client expectations.
- Monitored networks and intranet solutions, supporting stable connectivity and dependable day-to-day system access.
- Produced technical designs for Bankers Realm and banking process training, covering basic banking practices for Kenya Industrial Estate nationwide.
MIS & ICT Integration Manager
Southern Credit Bank Ltd
01.2008 - 01.2010
- Developed ICT strategy, policies, and standards aligned to bank requirements and operational controls.
- Streamlined operations by mapping business processes, resolving core system data issues, and supporting the business process team.
- Deployed and maintained ICT infrastructure, connectivity, security controls, and recovery capabilities across bank systems.
- Produced management and CBK reports through performance monitoring, internal reporting, and bank data reconciliation.
- Led team development through training, annual appraisals, and stakeholder support across ICT initiatives.
Technical & Support Engineer
Craft Silicon Limited
01.2006 - 01.2008
- Led implementation support, including server and network configuration, data conversions, and gap analysis for upgrades.
- Maintained database design and version control while reviewing code, procedures, and development standards.
- Delivered training for support staff, branch teams, IT staff, executives, and financial clients.
- Prepared pre-sales presentations and reviewed MIS reports to support committee discussions and client decisions.
- Managed technical staff issues and coordinated implementation tasks as team lead for the support function.
Head Of Consultants
WAMAD Info. Tech. Services Co
01.2005 - 01.2006
- Led implementation consultants and coordinated delivery across IDS Sheer Tools, ARIS platform, and application hosting assignments.
- Delivered BPM consulting using business process mapping to support clients with process redesign and implementation planning.
- Advised clients on IT governance, enterprise architecture, business continuity, IT service management, and software engineering approaches.
- Trained banking clients on products, services, and IT service customization to support adoption and implementation readiness.
- Managed management consultancy across strategy, organization, governance, portfolio, value, and cost management discussions.
Process analyst
Standard Chartered Bank
01.2004 - 01.2005
- Documented operating instructions, translated business needs into system solutions, and aligned processes with regulatory and Group standards.
- Reviewed staff improvement suggestions, redesigned user-friendly forms, and strengthened the control environment around transaction processing.
- Provided advisory support to business units, helping new users shape Standard Model processes around customer requirements.
- Maintained periodic country process updates, shared best practices across BT and Group areas, and supported productivity improvements.
- Supported stronger business-Business Technology partnership by acting as a resource for process and systems review.
Regional Datacenter Systems Administrator
Standard Chartered Bank
01.2002 - 01.2004
- Administered Unix, Solaris, and Windows servers supporting Bankmaster, Citrix, MIS, and ATM services.
- Handled incident resolution and escalation, logging problems through the tracking system and updating management as required.
- Managed end-of-day, start-of-day, and daily batch jobs to keep processing on schedule.
- Maintained switches, routers, and DTUs by monitoring system statistics and performing routine housekeeping.
- Followed standard procedures, secured computer room areas, and developed batch files to improve automated transfers.
Graduate Clerk
Standard Chartered Bank
01.2001 - 01.2002
- Retrieved daily statements from data stores 16 and 32, then printed and organized them for dispatch.
- Retrieved TT and MICR copies on request to support internal processing and document verification.
- Operated the cheque book request system and passed dispatch work to the mail department.
- Maintained orderly routing of customer documents and requests across departments for accurate daily processing.
Course Consultant and Trainer
Institute Of Advanced Technology
01.1999 - 01.2001
- Train diploma students in programming methodologies and prepare them for NCC examinations.
- Teach MCSE, SQL administration, and user support skills to system engineers, administrators, technicians, developers, and analysts.
- Assess student performance, present pass-rate statistics to management, and train new instructors on learning management practices.
- Prepare teaching materials and course schemas while completing pre-class setup and lesson planning.
- Guide working students on applying IT skills to improve business performance in practical settings.
Education
Certification courses - undefined
Institution of Advanced technology
01-2001
Bachelor of Science (Hons) - Physics
University of Nairobi
01-1999
Skills
Business process mapping
ICT strategy
Policy review
Training
User acceptance testing
IT governance
Enterprise architecture
Core banking systems
Data migration
Disaster recovery
Stakeholder management
Budget planning
Vendor management
Team leadership
Change management
Certification
MCSD (Microsoft Certified Solution Developer-Fully Certified)
Interests
Reading, Sports
Personal Information
- Date of Birth: 30TH MAY 1973
- Nationality: KENYAN
Timeline
Managing Director
Jaycom Technologies Ltd
06.2014 - Current
Head Of IT
Jamii Bora Bank Ltd.
08.2013 - 05.2014
Jaycom Technologies Ltd.
01.2010 - 08.2013
MIS & ICT Integration Manager
Southern Credit Bank Ltd
01.2008 - 01.2010
Technical & Support Engineer
Craft Silicon Limited
01.2006 - 01.2008
Head Of Consultants
WAMAD Info. Tech. Services Co
01.2005 - 01.2006
Process analyst
Standard Chartered Bank
01.2004 - 01.2005
Regional Datacenter Systems Administrator
Standard Chartered Bank
01.2002 - 01.2004
Graduate Clerk
Standard Chartered Bank
01.2001 - 01.2002
Course Consultant and Trainer
Institute Of Advanced Technology
01.1999 - 01.2001
Bachelor of Science (Hons) - Physics
University of Nairobi
Certification courses - undefined
Institution of Advanced technology