Jessica Wangui Mwangi
Nairobi,Kenya
Summary
A multi-skilled Human Resource professional with a practical understanding of organization needs, good all-round skills in business development and Human Resource gained while working with a microfinance service provider and the Public Service. Capable of communicating and collaborating effectively with all levels of personnel by relying on excellent interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
13
13
years of professional experience
Work History
Principal Human Resource Management & Development Officer
National Youth Service
04.2023 - Current
- Supervise and evaluate four (4) full time employees
- Oversee human resource discipline and pension sections
- Ensure disciplinary standards and norms are upheld within National Youth Service (NYS)
- Facilitate issuance of retirement notices for members and staff of NYS
- Facilitate preparation of retirement pension papers and gratuities and submission to Pensions Department for further processing
- Facilitate preparation of Work Injury Benefits Act and Group Personal Accident claims
- Develop, implement and monitor Human Resource performance management framework for NYS
- Implement and report annual Human Resource performance targets and work plans
- Compile and submit performance appraisal reports
- Facilitate implementation of credible quality assurance through continuous review and improvement of Human Resource processes
- Participate in regular review of NYS career guidelines, HR Policy and Procedures Manual, Organization and Grading Structure and Staff Establishment
- Participate in research and innovation activities
- Provide career counseling, coaching and mentoring for members and staff
- Participate in workforce planning and management to promote succession management in NYS
- Plan and organize induction training and orientation for newly promoted, transferred and recruited officers
- Participate in development of Human Resources tools to measure effectiveness of Human Resources Program's and activities.
Senior Human Resource Management & Development Officer
National Youth Service
07.2020 - 04.2023
- Supervise and evaluate four (4) full time employees
- Oversee human resource discipline section
- Ensure disciplinary standards and norms are upheld
- Implement and report annual Human Resource performance targets and work plans
- Implement Human Resource performance management framework for the Service
- Compile and submit performance appraisal reports to the Principal Human Resource Management Officer
- Conduct training needs assessment and prepare training projections and plans
- Conduct career counseling, coaching and mentoring for staff in the section
- Prepare annual and supplementary personal emoluments budget estimates
- Prepare annual procurement plan for the section
- Conduct research and innovation activities within the human resource department
- Conduct the NYS recruitment, selection and promotional board activities
- Participate in regular reviews of the NYS Human Resource Management instruments
- Member of the Bribery and Corruption Prevention and Resolution of Public Complaints Committee
- Member of the Job Description Analysis Committee
- Secretariat to the Human Resource Management Advisory Committee.
Human Resource Management & Development Officer II/I
Ministry of Public Service, Youth & Gender Affairs
12.2016 - 07.2020
- Supervise and evaluate two (2) full time employees
- Supervise interns and students on industrial attachment
- Draft agenda items and prepare minutes for Human Resource Management Advisory Committee
- Implement annual human resource performance targets
- Prepare monthly payroll
- Participate in development, maintenance and updating of Human resource development database
- Prepare retirement pension papers and gratuities
- Participate in measuring effectiveness of Human Resource Management programs and activities
- Conduct research activities by making field visits to field stations spread across the country
- Participate in Training needs assessment activities
- Participate in recruitment, selection and promotional board activities
- Undertake staff salary progression
- Advice employees on implementation and application of employment law, policies and procedures
- Attend departmental meetings
- Attend to external clients.
Business Development Officer
Investrade Limited
06.2011 - 07.2013
- Assessment of marketing opportunities and target markets
- Innovative marketing and exploitation of changing customer needs
- Customer relationship management: Schedule meetings, follow up for feedback sessions
- Ensure Customer Service follow-up methods and procedures are complete and meet time standards
- Researching and reporting on external opportunities
- Develop proposals targeting individual needs of new and existing clients based on research
- Intelligence gathering
- Sales follow up.
Education
Master of Arts - Counseling Psychology -
Daystar University
Nairobi, Kenya07.2024
Higher Diploma - Human Resource Management -
College of Human Resource Management
Nairobi, Kenya07.2016
Bachelor's Degree - Human Resource Management -
Catholic University of Eastern Africa
Nairobi, Kenya08.2013
Kenya Certificate of Secondary Education -
Riara Springs Academy
Nairobi, Kenya11.2005
Skills
- Staff Management
- Operations
- Team Collaboration
- Interpersonal Communication
- Time Management
- Documentation And Reporting
- Adaptability
- Analytical Skills
- Active Listening
- Professionalism
Affiliations
Institute of Human Resource Management, 09643, Associate member
Languages
English
Swahili
References
- Samuel Kaloki, Former Director, Human Resource Management & Development, National Youth Service, 0722796425, lokisamuel@yahoo.com
- Adam Karuku, Head of Finance and Operations, Mary's Meals Kenya, 0724167309, adam.mwangi@marysmeals.org
- Rahab Njeri Gachie, Compliance Officer, National Hospital Insurance Fund, 0712212992, njeri.gachie@gmail.com
Training
- 04/2022, Kenya School of Government, Matuga, Kwale - Senior Management Course, Credit
- 09/2020, Kenya School of Government, Kabete, Kiambu - Job Evaluation in the Public Service, Certificate
Timeline
Principal Human Resource Management & Development Officer
National Youth Service
04.2023 - Current
Senior Human Resource Management & Development Officer
National Youth Service
07.2020 - 04.2023
Human Resource Management & Development Officer II/I
Ministry of Public Service, Youth & Gender Affairs
12.2016 - 07.2020
Business Development Officer
Investrade Limited
06.2011 - 07.2013
Master of Arts - Counseling Psychology -
Daystar University
Higher Diploma - Human Resource Management -
College of Human Resource Management
Bachelor's Degree - Human Resource Management -
Catholic University of Eastern Africa
Kenya Certificate of Secondary Education -
Riara Springs Academy
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