Indika Susantha Gunadasage
Athi River, Machakos District,22
Summary
Proven Quality Assurance Executive with a track record of enhancing efficiency and reducing defect rates at Compass International. Skilled in developing QA processes and fostering a culture of continuous improvement. Demonstrates strong leadership and collaboration abilities, adept at managing teams and working independently. Achieves significant improvements in supplier performance and product quality through strategic planning and effective communication.
Overview
8
8
years of professional experience
Work History
Customer Citified Audier
MAS Holdings - Mas Intimates
03.2022 - Current
- Coordinated the installation of framed pieces at client locations when necessary, ensuring a seamless experience from start to finish.
- Collaborated with clients on unique or complex framing projects, ensuring their vision was accurately translated into the final product.
- Developed strong relationships with suppliers, negotiating competitive Quality on materials used for custom framing jobs.
- Enhanced customer satisfaction by providing high-quality custom framing solutions tailored to individual preferences.
- Collaborated with other sectors on large-scale projects, resulting in an efficient workflow and higher productivity levels.
- Maintained a strong understanding of various Solution and conservation techniques to provide informed recommendations for optimal framing solutions.
- Conducted regular quality assurance on completed frames, ensuring the highest level of craftsmanship and attention to detail.
- Streamlined order processing procedures, reducing lead times for clients while maintaining high-quality standards in finished products.
Quality Assurance Executive
Compass International (PVT) LTD.
01.2016 - 01.2019
- Developed comprehensive QA processes for increased efficiency and reduced defect rates.
- Prepared quality documentation and reports by collecting, analyzing and summarizing information and trends.
- Managed a team of QA analysts, providing guidance and mentorship to ensure high performance levels.
- Validated quality processes by establishing product specifications and quality attributes and updating quality assurance procedures.
- Evaluated audit findings to implement appropriate corrective actions.
- Collaborated with suppliers to ensure adherence to quality requirements, improving supplier performance ratings.
- Achieved quality assurance objectives by contributing information and analysis to strategic plans and reviews and preparing and completing action plans.
- Trained employees in best practices for quality assurance, fostering a culture of continuous improvement throughout the organization.
- Reduced production downtime by proactively identifying and addressing potential risks before they escalated into major issues.
- Established effective communication channels between departments involved in the product lifecycle, creating a seamless flow of information regarding quality issues or concerns.
Education
MBA - Marster of Business Administration
University of Gloucestershire
The Park, Cheltenham GL50 2RH08.2024
High School Diploma -
Diploma
GIM Institute03.2024
BBA - Batchelor of Business Administration
University of Rajarata
Sri Lanka11.2019
Skills
* Skill at working indipendently and collaboratively in a team environment
* Self motivated with a strong sense of personal responsibility
* proven ability to lean quickly and adept to new situation
* Worked well in a team setting providing support and guidance
* Worked effectively in fast paced environment
* managed time efficiently in order to complete all task within deadline
Timeline
Customer Citified Audier
MAS Holdings - Mas Intimates
03.2022 - Current
Quality Assurance Executive
Compass International (PVT) LTD.
01.2016 - 01.2019
MBA - Marster of Business Administration
University of Gloucestershire
High School Diploma -
Diploma
BBA - Batchelor of Business Administration
University of Rajarata
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