Stephen Kasue
Machakos, Machakos District,22
Summary
Proven logistics and technical support leader, adept at driving efficiency and reducing costs at Sunhill Ventures LTD. Expert in logistics planning and problem-solving excel in organizational skills and effective communication, ensuring timely delivery and optimal service quality. Skilled in transportation management and customer needs assessment, consistently enhancing operational workflows and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Logistics Team Lead
Sunhill Ventures LTD
09.2013 - Current
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Updated and maintained databases to track shipments and inventory.
- Developed and implemented strategies to reduce costs and improve quality of service by 80%.
- Implemented and developed supply chain strategies to optimize efficiency.
- Built and established relationships with staff and vendors.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods by 90%.
Assistant Computer Technician
Rhino Cement Company
01.2011 - 03.2012
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, monitors, and Keyboards.
- Developed and implemented preventive maintenance procedures.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
Education
Associate Degree - Construction Management
Brigham Young University
Idaho, USA09.2026
Higher Diploma - Computer Engineering
Kenya Institute of Computer Science And Technology
Nairobi, Kenya11.2010
Skills
- Logistics Planning
- Organizational Skills
- Problem-solving abilities
- Attention to Detail
- Effective Communication
- Multitasking
- Transportation Management
- Customer Needs Assessment
- Decision-Making
Languages
Swahili
Native language
English
Upper intermediate
B2
Timeline
Logistics Team Lead
Sunhill Ventures LTD
09.2013 - Current
Assistant Computer Technician
Rhino Cement Company
01.2011 - 03.2012
Associate Degree - Construction Management
Brigham Young University
Higher Diploma - Computer Engineering
Kenya Institute of Computer Science And Technology
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