Ian Barasa
Nairobi
Summary
Dynamic Sales Manager with a proven track record at Labspec Biochemicals Ltd, adept in leads generation and offering unparalleled sales support. Skilled in fostering lasting customer relationships and expanding client bases through strategic client analysis and sales follow-up. Demonstrated ability to increase revenues and customer satisfaction, showcasing persuasive communication and analytical prowess.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
7
7
years of professional experience
Work History
Sales Agent
Vepali Limited
02.2023 - Current
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of Oxygen products or services to promote sales.
- Attended monthly sales meetings and quarterly sales trainings.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed, maintained and utilized diverse client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met existing customers to review current services and expand sales opportunities.
- Maintained current knowledge of evolving changes in marketplace.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
Sales Manager
Labspec Biochemicals Ltd
03.2018 - 01.2023
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to expain sales opportunities.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Education
Bachelor of Science - Banking And Finance
Mount Kenya University
Nairobi, Nairobi Province, Kenya10-2023
High School Diploma -
Lugari Boys High School
Kakamega District, Kenya01-2014
Skills
- Sales follow-up
- Making offers
- Leads generation
- Client analysis
- Offering sales support
Timeline
Sales Agent
Vepali Limited
02.2023 - Current
Sales Manager
Labspec Biochemicals Ltd
03.2018 - 01.2023
Bachelor of Science - Banking And Finance
Mount Kenya University
High School Diploma -
Lugari Boys High School
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