Timeline
Work Preference
Work History
Education
Skills
Summary
Quote
Work Availability
Languages
Chatting
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Schwarzenegger  Ochieng

Schwarzenegger Ochieng

Artist
Nairobi,30

Timeline

Sales Agent

Safaricom
04.2025 - 07.2025

No Degree - Accountant

Africa International University
09.2024 - Current

Work Preference

Work Type

Part Time

Location Preference

On-Site

Important To Me

4-day work weekCareer advancementHealthcare benefitsWork-life balanceWork from home optionCompany CulturePaid time offFlexible work hoursTeam Building / Company RetreatsPersonal development programs

Work History

Sales Agent

Safaricom
04.2025 - 07.2025
  • Engaged customers to identify needs and promote suitable products.
  • Assisted in maintaining product displays for optimal customer visibility.
  • Learned sales software to process transactions efficiently and accurately.
  • Participated in team meetings to share insights on customer feedback.
  • Developed knowledge of product features to effectively address inquiries.
  • Collaborated with colleagues to enhance service delivery and customer satisfaction.
  • Adapted quickly to changes in inventory and promotional strategies.
  • Supported management in tracking sales trends and performance metrics.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met existing customers to review current services and expand sales opportunities.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Informed customers of promotions to increase sales productivity and volume.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Presented professional image consistent with company's brand values.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Stayed current on company offerings and industry trends.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Consulted with businesses to supply accurate product and service information.
  • Recorded accurate and efficient records in customer database.
  • Kept detailed records of daily activities through online customer database.
  • Developed, maintained and utilized diverse client base.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built diverse and consistent sales portfolio.
  • Contributed to event marketing, sales and brand promotion.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Achieved or exceeded company-defined sales quotas.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Contributed to team objectives in fast-paced environment.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Generated advertising brochure for vendor use.

Education

No Degree - Accountant

Africa International University
Nairobi
09.2024 - Current

Skills

Client relations

Customer assistance

Sales training

Technical support

Sales presentations

Resilience under pressure

Call control

Networking

Persuasion techniques

Objection handling

Adaptability to change

Social media marketing

Sales strategies

Lead generation

CRM software usage

Paperwork processing

Making offers

Cold calling

Key relationship management

Building rapport

Contract preparation

Demonstrating products

Meeting facilitation

Trade show representation

Performance tracking

Cross-selling techniques

Sales software proficiency

Brand awareness

Client analysis

Business acumen

Product demonstrations

Upselling strategies

Industry expertise

Sales strategy development

Consultative selling

Program promotion

Account development

Strategy development

Business development

Sales pipeline management

Proposal development

Territory management

Leads generation

New revenue streams

Closing sales

Offering sales support

Sales follow-up

Closing deals

Contract negotiation expertise

Forms processing

Customer service

Customer relations

Customer relationship building

Product and service sales

Customer needs assessment

Sales expertise

Product and service knowledge

Sales closing

Client service

Interpersonal communication skills

Upselling and cross selling

Complex Problem-solving

Customer success management

Customer retention

Network development

Relationship selling

Negotiation tactics

Sales consultation

Product promotions

Sales development

Sales forecasting

Records management

Relationship building

Strategic planning

Process improvement

Account servicing

CRM proficiency

Systems and software expertise

Closing techniques

Staff training

Prospecting skills

Competitor research

Revenue generation

Retention strategies

[Type] marketing

Contract negotiations

Performance improvement

Account management

Expense reporting

Client account management

Promotional planning

Territory growth

Closing talents

Regulatory compliance

Lead prospecting

Product merchandising

Personnel training

[Type] industry expertise

Time management

Customer experience enhancement

Summary

Developed extensive interpersonal and negotiation skills in fast-paced sales environment. Demonstrated ability to understand customer needs and provide tailored solutions. Seeking to leverage these transferable skills in new field to drive success and foster strong client relationships. Offering strong foundation in communication and negotiation skills, eager to learn and thrive in sales environment. Brings reliable understanding of customer service principles and ability to quickly grasp product knowledge. Ready to use and develop persuasive techniques and CRM abilities in [Desired Position] role. Personable and persuasive with natural talent for building relationships and closing deals. Possesses solid understanding of customer needs and proficient in using CRM software to track and manage sales activities. Dedicated to driving revenue growth and delivering exceptional customer experiences. Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills. Knowledgeable [Desired Position] with background in driving revenue growth and fostering client relationships. Proven success in closing sales and building long-term partnerships. Demonstrated expertise in negotiation and communication. Sales professional prepared for driving revenue and growth. Proven success in cultivating client relationships and closing deals. Effective team collaborator, adaptable, and focused on achieving results. Skilled in negotiation and communication, valued for reliability and flexibility. Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth. Knowledgeable [Job Title] skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Personable [Job Title] with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions. Proficient in [Software]. Friendly [Job Title] with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)

Chatting

I enjoy in engaging in meaningful conversations both online and in person,which has helped me develop interpersonal,listening and cross-cultural communication skills. This hobby has enhanced my ability to connect with people from diverse backgrounds,making me an effective collaborator and networker in both casual and professional settings.

Schwarzenegger OchiengArtist