Golf: A passionate golfer, Humphrey enjoys spending his free time on the green, perfecting his swing and challenging his friends to friendly matches Travel: With a wanderlust spirit, Humphrey loves exploring new destinations, experiencing different cultures, and trying local cuisines Reading: A dedicated reader, Humphrey is always on the lookout for the next great novel, particularly historical fiction and biographies Cooking: A budding chef, Humphrey enjoys experimenting with new recipes, trying out different flavors, and hosting dinner parties for friends and family Photography: A keen photographer, Humphrey captures the beauty of the world around him through his lens, documenting his travels and everyday life Volunteering: A community-minded individual, Humphrey is actively involved in volunteering his time to local charities and organizations, giving back to his community
HUMPHREY MOMESU NYARIBO
Hotelier
NAKURU,31
Summary
At Rift Valley Sports Club, I honed my expertise in food and beverage production and service, showcasing exceptional team work and guest relations. Mastering both technical and soft skills, I significantly contributed to enhancing customer satisfaction and operational efficiency, embodying professionalism and dedication in every task.
Overview
3
3
Languages
Work History
Attachee
Rift Valley Sports Club
03.2023 - 06.2023
- Company Overview: Rift Valley Sports Club, is an organization that deals with food and beverages production, in addition to that, offers the best customer service of this food and beverages
- Furthermore, the industry also includes other sections
- I.e
- Laundry section for washing and cleaning of dirty linens, food store, kitchen section for food production, still room for production of fresh beverages, and the reception
- I was taken to various sections of the kitchen namely; hot kitchen, butcher section, head chef’s office, changing room, cold room, entrementier, fish section, guard manger and the pastry section
- I got familiarized with various kitchen equipment
- Namely; bin marine, microwave, hot plate, oven, potato pillar, tang, coffee maker, hot plates
- The activities entailed, production of food and beverages to be served as; Breakfast, Lunch, Evening
- During breakfast, we used to prepare the full breakfast menu, which include, egg of one’s choice; omelet, sausage, bacon and either, ‘nduma’ or ‘ngwashe’ as they used to call boiled sweet potatoes and arrow roots
- During lunch time, we used to produce the meals as per their provided alacarte menu
- This section involved service of breakfast, lunch meal and dinner meals
- Here we did the following; Bed spreading, Cleaning of the bathrooms, Cleaning of the toilets, Cleaning of the public area, Cleaning of the wooden floors and the tiles, Dusting
- Rift Valley Sports Club, is an organization that deals with food and beverages production, in addition to that, offers the best customer service of this food and beverages
- Furthermore, the industry also includes other sections
- I.e
- Laundry section for washing and cleaning of dirty linens, food store, kitchen section for food production, still room for production of fresh beverages, and the reception
- The establishment had various tasks, but I majored on food production, service, housekeeping and Front office
- I was able to learn on how to properly make a bed as per the standards required
- Apart from learning the technical required skills for food and beverage production and food and beverage service and housekeeping skills, I was able to acquire some personal etiquettes and guest etiquette’s
Education
ITOHM - undefined
DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY
Nakuru 03.2023 - 05.2023
Skills
food and beverage production
food and beverage service
housekeeping skills
proper grooming
appreciating others' work
team work
welcoming guests
making polite requests
convincing guests
giving warm goodbyes
Studentnumber
N001-01-2504/2021
Attachment
Rift Valley Sports Club, 03/13/23, 06/13/23
Additional Information
- Guest Services: Exceptional interpersonal skills, problem-solving abilities, and a strong commitment to providing exceptional guest experiences.
- Operations Management: Proven ability to manage front office operations, including check-in/check-out procedures, reservations, and guest relations.
- Team Leadership: Effective leadership skills, capable of motivating and mentoring team members to achieve high performance.
- Communication: Excellent verbal and written communication skills, adept at handling guest inquiries and complaints in a professional and timely manner.
- Technology: Proficient in using various property management systems (PMS), reservation systems, and other relevant software.
Interests
Timeline
Attachee
Rift Valley Sports Club
03.2023 - 06.2023
ITOHM - undefined
DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY
03.2023 - 05.2023