Hope Mwenje
Nairobi
Summary
Integrity-driven Business Leader experienced in founding and managing enterprises. Achieved business growth through strategic planning, team collaboration, and effective strategy implementation. Focused on delivering results in multicultural environments while maintaining high standards of professionalism and attention to detail.
Overview
13
13
years of professional experience
Work History
Founder, HR & Admin Coordinator
ADIN GIFTS
08.2020 - Current
- Recognize opportunities, create action plans and lead product development.
- Researching and conducting competitor analysis.
- Supervise core HR activities, including training and leave management.
- Manage the administrative process for interviews, meetings, HR events, and campaigns.
- Handle the relationship between employees and the company, train corporate culture, and promote company unity.
- Manage hard and digital copies of employee records.
- Handle the recruitment process of candidates and employee performance reviews.
- Conduct background checks on new employees and business partners.
Group Human Resource Manager
NEW DAWN WEALTH MANAGEMENT
08.2018 - 02.2019
- Coordinating, monitoring and evaluating performance management and appraisal processes for all staff.
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Staying current on the company’s organization structure, personnel policy and employment laws regarding employment practices.
- Maintain accurate human resource records by designing a filing and retrieval system for keeping current and past records.
- Maintain staff database and ensure HR operational processes run smoothly including benefits enrollment and termination.
- Administer the leave register for employees across the group.
- Facilitating recruitment in collaboration with the technical experts and hiring companies.
- Manage employee onboarding and placement process by negotiating salaries, preparing appointment letters, contracts and confirmations as well as making updated where necessary.
- Ensure effective induction and orientation of all joining employees.
- Track contract dates and ensure that confirmations, renewals, extensions and separations are initiated on time.
- Coordinate the separation of employees.
- Enforcing disciplinary issues including record keeping of the same.
- Communicating employee grievances to management.
Admin and Client Service Executive
NEW DAWN WEALTH MANAGEMENT
07.2017 - 07.2018
- Facilitating New Business – Commence the paperwork process and examine documents for completeness or accuracy prior to sending to the service providers.
- Preparing letters, agreements documents and any material necessary to facilitate the new business processes.
- Facilitating investment withdrawals.
- Client Quarterly reviews and Pipeline updating.
- Act as the link between clients and service providers both Offshore and Local.
- Prompt response to clients’ queries as well disseminate official communication.
- Managing official telephone communication for the organization.
- Maintaining the social calendar of the company – Emailing clients’ birthday wishes, staff birthdays, graduations, loss or any other event that requires recognition.
- Scheduling meetings, booking meetings venues & preparing review docs for sales meetings.
- M-files and NAV System implementation Champion.
- Additional HR duties: - Leave register maintenance. - Induction and orientation.
- Initiate and coordinate the preparation of the performance review process and subsequently prepare confirmation letters.
Group Human Resources Coordinator
PABARI GROUP OF COMPANIES, NAIROBI, KENYA
11.2015 - 08.2016
- Coordinate staff recruitment and selection process in order to ensure a timely, organized and comprehensive procedure is used to hire staff.
- Provide information and assistance to staff, supervisors and Council on human resource and work-related issues.
- Initiate and coordinate the preparation of the performance review process.
- Ensure pro-active, regular and relevant communication flow within the HR department and other departments/ units.
- Preparation/compilation of data for monthly reports.
- Assist with payroll process as needed to ensure efficient and accurate processing.
- Monitoring internal training programmes including industrial attachments.
- Job interview set-ups in liaison with HRM and respective H.O.Ds.
- Administer separation process of employees including conducting exit interviews and calculating final dues.
- Supervising and training HR Interns.
Group Human Resources Assistant
PABARI GROUP OF COMPANIES
08.2014 - 11.2015
- Receive and verify Staff Requisition forms and prepare notices/ advertisements for vacant staff positions.
- Conduct interviews and perform background checks on successful candidates as well as conducting salary negotiations.
- Assist in joining formalities for new employees.
- Liaise with finance on payroll information for employees i.e. statutory/imperative payments upon hiring, separation and in case of any changes.
- Responsible for H.R Records/Files - Opening and preparing employee files for employees upon hiring, maintaining and updating HR personal records of employees as well as closing the files upon exit.
- Work permitting i.e. preparation of Work Permit and Special Pass Letters and compilation of all required documents.
- Preparation and drafting of Offer, Salary Increment, Confirmation, Warning, Termination and Employer Introductory Letters as well as Probationary Contracts.
- Currently involved in the implementation of the H.R Module of the S.A.P Enterprise resource planning system.
Intern (Under Kwale International Sugar Company Limited - KISCOL)
PABARI GROUP OF COMPANIES
06.2014 - 07.2014
- Was involved in the whole Short listing process of employees for the new Factory in Kwale.
- Invited shortlisted candidates for interviews.
- Scheduled interviews with both the candidates and the panelists.
- Prepared interview evaluation reports.
- Conducted reference calls for potential factory employees.
- Any other relevant duties delegated by the Chief Recruitment Officer or H.R. Manager.
Human Resource Intern
AGA KHAN UNIVERSITY HOSPITAL, NAIROBI
10.2013 - 03.2014
- Conducting Primary Source Verification for all staff (Academic & Licensure).
- Maintained and updated HR filing system, ensuring organized archiving of files.
- Ensure all documents received in the records office are properly filed in employee files.
- Assist in maintaining and updating the HR filing system including archiving HR files.
- Assist in maintaining correspondence with other departments concerning personnel matters.
- Filed all documents in employee files accurately, supporting records management efforts.
- Supported Human Resource Front Office, Recruitment, and Operations Departments in daily tasks.
Education
Bachelor of Commerce - Human Resources Management
CATHOLIC UNIVERSITY OF EASTERN AFRICA
NAIROBI, KENYA01.2013
Kenya Certificate of Secondary Education - undefined
THE MARY LEAKEY GIRLS’ SCHOOL
01.2008
Kenya Certificate of Primary Education - undefined
KERUGOYA MUNICIPALITY PRIMARY SCHOOL
01.2004
Kenya Certificate of Secondary Education - undefined
HOSPITAL HILL SCHOOL
01.2003
Skills
Talent acquisition
HR policy development
HR record maintenance
Product development
Competitor analysis
HR supervision
Employee relations
Background checks
Communication
Interests
Volunteering in youth programs, Physical fitness, healthy eating and cooking, Reading, Travelling, Guiding Principal: Anything worth doing is worth doing well
Timeline
Founder, HR & Admin Coordinator
ADIN GIFTS
08.2020 - Current
Group Human Resource Manager
NEW DAWN WEALTH MANAGEMENT
08.2018 - 02.2019
Admin and Client Service Executive
NEW DAWN WEALTH MANAGEMENT
07.2017 - 07.2018
Group Human Resources Coordinator
PABARI GROUP OF COMPANIES, NAIROBI, KENYA
11.2015 - 08.2016
Group Human Resources Assistant
PABARI GROUP OF COMPANIES
08.2014 - 11.2015
Intern (Under Kwale International Sugar Company Limited - KISCOL)
PABARI GROUP OF COMPANIES
06.2014 - 07.2014
Human Resource Intern
AGA KHAN UNIVERSITY HOSPITAL, NAIROBI
10.2013 - 03.2014
Kenya Certificate of Secondary Education - undefined
THE MARY LEAKEY GIRLS’ SCHOOL
Kenya Certificate of Primary Education - undefined
KERUGOYA MUNICIPALITY PRIMARY SCHOOL
Kenya Certificate of Secondary Education - undefined
HOSPITAL HILL SCHOOL
Bachelor of Commerce - Human Resources Management
CATHOLIC UNIVERSITY OF EASTERN AFRICA
TRAININGS ATTENDED
- Entrepreneurial Leadership Conference 2012; Catholic University of Eastern Africa.
- SAP Enterprise Resource Planning Administration 2015; Pabari Group of Companies
- M-Files and NAV Enterprise Resource Planning 2018; New Dawn Wealth Management.