Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
References
Hobbies and Interests
Personal Development
Personal Information
Languages
Timeline
Generic
Gloria Jepchumba Kiplagat
Open To Work

Gloria Jepchumba Kiplagat

Health records and information officer, Medical virtual assistant
Nairobi

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Senior Health Records and Information management officer, Data protection officerMedical ReceptionistMedical AssistantMonitoring and Evaluation OfficerMedical Biller and Coder

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

Remote

Salary Range

Sh0/hr - Sh1000/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave4-day work week

Summary

Resourceful Records and Information Management Officer known for high productivity and efficient task completion. Specialize in data governance, information security, and digital records management. Excel in teamwork, problem-solving, and adaptability, ensuring seamless operations and compliance with data management standards.

Overview

9
9
years of professional experience
15
15
years of post-secondary education

Work History

Senior Health Records and Information management officer, Data protection officer

Kayole Soweto Hospital
Nairobi
02.2021 - Current
  • Oversaw electronic health record management, ensuring accuracy and security of patient data.
  • Implemented security measures to protect sensitive information from unauthorized access.
  • Ensured that all departments were adhering to facility data protection policies and procedures.
  • Conducted regular audits of data integrity, ensuring compliance with health regulations.
  • Developed and implemented information management policies to enhance data handling practices.
  • Coordinated training sessions on data management systems for hospital staff.
  • Collaborated with IT team to optimize information systems and workflows.
  • Analyzed patient data trends to support decision-making processes in healthcare delivery.
  • Provided technical support to users on how to use the information systems efficiently.
  • Created and maintained databases for storing facility records and documents.
  • Cleaned and organized raw data for analysis in data management systems.
  • Championing Continuous Quality Improvement (CQI) in strengthening Health service delivery.

Assistant Health Records and Information Management 111

Mama Lucy Kibaki Hospital
Nairobi
07.2017 - 01.2021
  • Maintained accurate patient records in electronic health record systems to ensure compliance and support quality care.
  • Assisted medical staff with patient intake and documentation processes.
  • Coordinated scheduling of patient appointments and follow-up visits to optimize staff availability and patient access.
  • Facilitated patient referrals to specialists, streamlining access to necessary care and enhancing patient outcomes.
  • Supported communication between departments to enhance workflow efficiency.
  • Entered data into databases accurately and efficiently.
  • Organized and maintained filing systems for documents and records.
  • Archived confidential materials following established procedures to ensure data security.
  • Handled confidential information with utmost discretion to protect patient privacy.
  • Maintained front desk to provide a positive first impression.
  • Offered reception coverage to relieve staff during absences or breaks.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Gathered and sorted data for reports and files.
  • Assigned codes to diseases and surgical procedures according to the International Classification of Diseases and Procedures in medicine.

Health Records and Information Management Intern

Kenyatta National Hospital
Nairobi
04.2014 - 07.2014
  • Assisted in patient scheduling and appointment management for efficient service delivery.
  • Collaborated with medical staff to streamline operational processes, enhancing overall patient service delivery.
  • Facilitated interdepartmental communication to improve coordination of patient care.
  • Participated in staff training sessions to improve operational workflows and efficiency.
  • Documented patient feedback for quality improvement efforts within the hospital system.
  • Analyzed survey data to assess and report on customer satisfaction with services.
  • Supported inventory management by tracking medical supplies and equipment usage.

Health Records and Information Management Intern

Moi Teaching and Referral Hospital
Eldoret
04.2013 - 06.2013
  • Coordinated reception activities and managed patient registration processes, ensuring seamless patient experiences.
  • Maintained and scheduled appointments to optimize clinic workflow and patient access.
  • Prepared clinic facilities and resources to ensure readiness for patient visits.
  • Oversaw patient admission and discharge processes to promote efficient patient flow.
  • Supervised health records management to ensure accurate storage and easy retrieval.
  • Applied ICD and ICPM coding standards to classify diseases and medical procedures accurately, supporting effective health record management.
  • Engaged with patients, colleagues, and the public, delivering clear and accurate information to enhance communication.

Education

Bachelor of Science - Health Records And Information Management

Mt. Kenya University
Nairobi , Kenya
09.2019 - 11.2025

Diploma - Health Records & Information Management

Kenya Medical Training
Nairobi, Kenya

Kenya certificate of secondary education -

Cheptulon Secondary School
Elgeiyo-Marakwet

Kenya certificate of primary education -

Embomir Primary School
Elgeiyo-Marakwet

Skills

  • Data oversight and analysis
  • Management of electronic health records
  • Patient documentation and reporting processes
  • Technical support and troubleshooting expertise
  • Database administration and maintenance
  • Monitoring and evaluation frameworks
  • Project management techniques
  • Capacity building programs
  • Communication effectiveness skills
  • Collaboration within teams
  • Quality enhancement processes
  • Records management systems
  • Integration of data solutions
  • project management
  • Modeling and analysis of data sets
  • Strategies for data recovery
  • Protocols for information security
  • Assurance of data quality standards
  • Solutions for data storage needs
  • Design of information architecture systems
  • Optimization of workflow coordination
  • Practices in health information management
  • Compliance with data privacy standards

Affiliations

Health Records and Information Management Board (HRIMB), Association of Medical Records Officers (AMRO), Kenya Health Professionals Society (KHPS).

References

  • Damaris Kayanda, Nurse In-charge, NCC- Kayole Soweto Dispensary, +254721340487, damahkandy@gmail.com, Nairobi, Nairobi
  • Lawrence Mbotela, HMIS/M&E, NCC- Embakasi East Sub-County, +254721220350, mbotelalawrence@yahoo.com, Nairobi, Nairobi
  • Hellen Kemunto, HRIO/M&E, NCC- Mama Lucy Kibaki Hospital, +254723355412, hkemunto@gmail.com, Nairobi, Nairobi
  • Samuel Kemboi, Mentor, Senior PMEL expert, Catholic Organization of Relief and Development Aid (CORDAID), +211924681086, +254727664216, Samcrowley84@gmail.com, Juba, South Sudan

Hobbies and Interests

  • Indoor activities
  • Socializing
  • Travelling
  • Worshiping

Personal Development

  • Project Management
  • KHIS-DHIS2
  • Monitoring & Evaluation
  • STATA & SPSS
  • Peer Mentor at anti-FGM program

Personal Information

  • Available: Immediately
  • Date of Birth: 08/03/93
  • Gender: Female
  • Nationality: Kenyan
  • Marital Status: married

Languages

Swahili
First Language
English
Proficient
C2

Timeline

Senior Health Records and Information management officer, Data protection officer

Kayole Soweto Hospital
02.2021 - Current

Bachelor of Science - Health Records And Information Management

Mt. Kenya University
09.2019 - 11.2025

Assistant Health Records and Information Management 111

Mama Lucy Kibaki Hospital
07.2017 - 01.2021

Health Records and Information Management Intern

Kenyatta National Hospital
04.2014 - 07.2014

Health Records and Information Management Intern

Moi Teaching and Referral Hospital
04.2013 - 06.2013

Diploma - Health Records & Information Management

Kenya Medical Training

Kenya certificate of secondary education -

Cheptulon Secondary School

Kenya certificate of primary education -

Embomir Primary School

Similar Profiles

  • Gloria Jepchumba KiplagatGloria Jepchumba Kiplagat

    Senior Health Records and Information management officer, Data protection officer at Kayole Soweto HospitalSenior Health Records and Information management officer, Data protection officer at Kayole Soweto Hospital

  • Jake GlasgowJake Glasgow

    Information Security & Data Protection Officer (Data Coordinator / Data Protection Officer / Assessment Coordinator) at Palmyra-Macedon Central School DistrictInformation Security & Data Protection Officer (Data Coordinator / Data Protection Officer / Assessment Coordinator) at Palmyra-Macedon Central School District

  • Rula AwawdehRula Awawdeh

    Data Protection Officer - Information Security, Privacy, Risk Management & Compliance at THE WORLD BANK GROUPData Protection Officer - Information Security, Privacy, Risk Management & Compliance at THE WORLD BANK GROUP

  • Gadhe Bala PruthviGadhe Bala Pruthvi

    <ul> <li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li> <li>Handling the order processing of modern trade, CNC business in South.</li> <li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li> <li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li> <li>Maintaining and updating the various master files for smooth and error-free work.</li> <li>Guide and train the subordinates for proper workflow.</li> <li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li> <li>Coordinated with vendors to ensure timely delivery of products.</li> <li>Supported sales teams with product information and training resources.</li> <li>Coordinated activities across different departments to meet deadlines efficiently.</li> <li>Generate and analyze reports as per the KAM's requirements.</li> <li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li> <li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li> <li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li> <li>Resolving the queries of the sales team related to the order processing.</li> <li><br></li> <li>Resolved any disputes between customers and suppliers in an efficient manner.</li> <li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li> <li>Maintained positive working relationship with fellow staff and management.</li> <li>Identified needs of customers promptly and efficiently.</li> </ul> at HIMALAYA WELLNESS COMPANY<ul> <li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li> <li>Handling the order processing of modern trade, CNC business in South.</li> <li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li> <li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li> <li>Maintaining and updating the various master files for smooth and error-free work.</li> <li>Guide and train the subordinates for proper workflow.</li> <li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li> <li>Coordinated with vendors to ensure timely delivery of products.</li> <li>Supported sales teams with product information and training resources.</li> <li>Coordinated activities across different departments to meet deadlines efficiently.</li> <li>Generate and analyze reports as per the KAM's requirements.</li> <li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li> <li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li> <li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li> <li>Resolving the queries of the sales team related to the order processing.</li> <li><br></li> <li>Resolved any disputes between customers and suppliers in an efficient manner.</li> <li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li> <li>Maintained positive working relationship with fellow staff and management.</li> <li>Identified needs of customers promptly and efficiently.</li> </ul> at HIMALAYA WELLNESS COMPANY

CREATE PROFILE
Gloria Jepchumba KiplagatHealth records and information officer, Medical virtual assistant