Resourceful Records and Information Management Officer with expertise in data governance, information security, and digital records management. Demonstrates strong analytical skills in data oversight and visualization, ensuring high-quality and actionable data for decision-making. Recognized for collaboration and problem-solving skills that enhance operational efficiency and compliance with data management standards.
Overview
13
13
years of professional experience
Work History
Senior Health Records and Information management officer, Data protection officer
Kayole Soweto Hospital
Nairobi
02.2021 - Current
Oversaw electronic health record management, ensuring accuracy and security of patient data.
Developed and implemented information management policies to enhance data handling practices.
Conducted regular audits of data integrity, ensuring compliance with health regulations.
Collaborated with IT team to optimize information systems and workflows.
Analyzed patient data trends to support decision-making processes in healthcare delivery.
Provided technical support to users on how to use the information systems efficiently.
Ensured compliance with health regulations in data management practices.
Trained new users on how to use various software applications while ensuring adherence with established security protocols.
Assistant Health Records and Information Management 111
Mama Lucy Kibaki Hospital
Nairobi
07.2017 - 01.2021
Maintained accurate patient records in electronic health record systems to ensure compliance and support quality care.
Coordinated scheduling of patient appointments and follow-up visits to optimize staff availability and patient access.
Facilitated patient referrals to specialists, streamlining access to necessary care and enhancing patient outcomes.
Entered data into databases accurately and efficiently.
Assisted in the preparation of reports, presentations and correspondence.
Handled confidential information with utmost discretion to protect patient privacy.
Health Records and Information Management Intern
Kenyatta National Hospital
Nairobi
04.2014 - 07.2014
Assisted in patient scheduling and appointment management for efficient service delivery.
Documented patient feedback for quality improvement efforts within the hospital system.
Participated in staff training sessions to improve operational workflows and efficiency.
Senior Health Records and Information management officer, Data protection officer at Kayole Soweto HospitalSenior Health Records and Information management officer, Data protection officer at Kayole Soweto Hospital
Information Security & Data Protection Officer (Data Coordinator / Data Protection Officer / Assessment Coordinator) at Palmyra-Macedon Central School DistrictInformation Security & Data Protection Officer (Data Coordinator / Data Protection Officer / Assessment Coordinator) at Palmyra-Macedon Central School District
Data Protection Officer - Information Security, Privacy, Risk Management & Compliance at THE WORLD BANK GROUPData Protection Officer - Information Security, Privacy, Risk Management & Compliance at THE WORLD BANK GROUP
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY