EVALYN GACAMIU KIHUMBA
Applicant ID 1966502
Summary
Highly responsible, committed and approachable individual with two years of experience in the tourism and aviation industry ,Pursuing a cabin crew role at Qatar airways where I can utilize my well-developed customer service abilities and communication skills.
Overview
3
3
years of professional experience
16
16
years of post-secondary education
Work History
County Tourism Officer
Muranga County Government
06.2023 - Current
- Murang'a County Government , Murang'a
- Implementing County and National tourism policies and programs, develop and implement County tourism development plans and projects
- Support Local tourism industry through providing promotional opportunities, devising and coordination marketing campaigns
- Identifying potential Tourism products
Preparing simple reports. - Identifying small and medium tourism Enterprises (SMTE's) and community-based tourism projects.
- Collecting information for development of tourism guidebooks and tourism statistics.
- Policy making and ensuring implementation by various tourism stakeholders.
PASSENGER SERVICE ASSISTANT
Tradewinds Aviation Services
01.2022 - 03.2022
- Oversaw ticketing, gate and ramp services
- Prepared detailed passenger manifests and other reports to meet organizational needs
- Provided exceptional customer service to passengers, addressing concerns and resolving issues
- Monitored security and maintained operational protocols
- Escorted handicapped passengers from terminal to aircraft
- Answered questions regarding flight schedules, travel routes and arrival times
- Provided boarding assistance to elderly, sick or injured people
- Announced flight status updates and information about gate changes over PA system.
JUNIOR TOUR OPERATOR
Eddie Mors, Tours
01.2021 - 04.2021
- Itinerary planning and facilitating
- Preparing tourist or visitor information.
- Producing promotional material and displays.
- Writing reports and business plans.
- Making presentations.
- Maintaining statistical and financial records.
- Undertaking day-to-day office management and administration.
- Market research.
- Contributed positively to the work environment by fostering a collaborative atmosphere among team members
Education
Masters in Hospitality And Tourism Management -
Murang'a University of Technology
01.2024 - Current
Bachelor Of Science - Tourism Management
Technical University of Mombasa
09.2018 - 05.2023
Certificate In Baking And Pastry - undefined
Transafric Accountancy College
06.2019 - 05.2019
Drivers License - undefined
Hilly Driving School
06.2018 - 05.2018
Certificate In Computer Studies - undefined
Elite Computer College
02.2018 - 05.2018
Kenya Certificate Of Secondary Education - undefined
Gitugi Girls'high School
Muran, ga 02.2014 - 05.2017
Kenya Certificate Of Primary Education -
Kaganjo Primary School
01.2006 - 05.2013
Skills
Good communication and persuasionundefined
Timeline
Masters in Hospitality And Tourism Management -
Murang'a University of Technology
01.2024 - Current
County Tourism Officer
Muranga County Government
06.2023 - Current
PASSENGER SERVICE ASSISTANT
Tradewinds Aviation Services
01.2022 - 03.2022
JUNIOR TOUR OPERATOR
Eddie Mors, Tours
01.2021 - 04.2021
Certificate In Baking And Pastry - undefined
Transafric Accountancy College
06.2019 - 05.2019
Bachelor Of Science - Tourism Management
Technical University of Mombasa
09.2018 - 05.2023
Drivers License - undefined
Hilly Driving School
06.2018 - 05.2018
Certificate In Computer Studies - undefined
Elite Computer College
02.2018 - 05.2018
Kenya Certificate Of Secondary Education - undefined
Gitugi Girls'high School
02.2014 - 05.2017
Kenya Certificate Of Primary Education -
Kaganjo Primary School
01.2006 - 05.2013
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