Eric Gatuna

Also helped in various research activities

Did Quotations for various tender applications

• Developed multi-site IT execution strategies, aligning work orders at 3 locations to effectively align available resources with historical service data.
• Assessed emerging technology trends to make recommendations on future investments or upgrades that would benefit the organization as a whole.
• Developed comprehensive documentation for IT procedures, facilitating knowledge transfer among team members.
• Managed inventory of hardware assets, ensuring timely replacement or repair when needed.
• Reduced downtime by proactively identifying and resolving IT issues before they became critical.
• Streamlined IT processes for increased efficiency through automation of repetitive tasks.
• Assisted in migrating applications to the cloud, resulting in cost savings and improved accessibility for remote users.
• Maintained strong relationships with vendors, negotiating contracts that resulted in cost savings without sacrificing quality or service levels.
• Enhanced network performance by implementing regular maintenance routines and updates.
• Improved data security with the implementation of robust backup strategies and disaster recovery plans.

It was a farm based company and I mostly dealt with fellow farmers and brokers of farm products.

Followed on delayed payments of farm products between customers/brokers and the farmers.

Ensured customers satisfaction once farm products were received and solved any issue that would arise from the trade.

Completed the short course having created a navigational mobile application

• Completed Coursework: Creation of a website, 2017