Emmanuel Ngema
Communication & Public Relations
Nairobi
Summary
Experienced with developing comprehensive communication strategies tailored to organizational goals. Utilizes blend of creative content creation and strategic planning to drive engagement and brand consistency. Strong understanding of media management and effective stakeholder communication.
Overview
7
7
years of professional experience
1
1
Language
Work History
Communication Officer
SPIRO
04.2025 - Current
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Collaborated with cross-functional teams to ensure consistent messaging across all platforms and materials.
- Conducted thorough market research to inform strategic communication decisions aligned with organizational goals.
- Produced engaging multimedia content such as videos and infographics to support various marketing efforts.
- Monitored media coverage of the organization closely to identify opportunities for proactive outreach.
- Evaluated campaign performance using analytics tools, refining strategies based on data-driven insights.
- Built relationships with key media personnel, securing favorable coverage.
- Increased audience understanding with clear, concise press releases.
Graduate Management Trainee, Communications
Kenya National Chamber of Commerce & Industry
04.2024 - 04.2025
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Spearheaded the high-impact #WCFAfrica #AfricaRising PR campaign for the first-ever World Chambers Federation Africa Summit in April 2025, driving a 3x increase in social media engagement, and positioning KNCCI as a leader in the global stage.
- Built strong media relations that resulted in regular coverage in top-tier outlets like Citizen TV, The Standard, Business Daily, and KBC.
Brand Ambassador
Association of Media Women in Kenya
04.2023 - 04.2024
- Spearheaded digital content strategy, increasing engagement by 30% across X (formerly Twitter), LinkedIn, and Instagram through targeted campaigns and compelling storytelling.
- Represented AMWIK at high-impact stakeholder events, including the AMWIK Mentorship Event at the Kenya Institute of Mass Communication, strengthening organizational presence and partnerships.
- Successfully onboarded and oriented 100 new members, optimizing the registration process and increasing membership renewal rates by 80%.
- Provided hands-on support to prospective members during onboarding, ensuring a smooth transition and fostering a supportive community.
- Offered timely feedback to the Executive Director on public sentiment, contributing to brand reputation management and addressing systemic challenges affecting women in media.
Social Media Manager
Emerging Brand Africa
05.2023 - 08.2023
- Designed and executed a comprehensive social media strategy that increased profile visits on X (formerly Twitter) by 188% in June and July 2023.
- Created and scheduled compelling multimedia content (images, videos, articles, and polls) tailored for Facebook, Instagram, LinkedIn, and X, leading to a significant increase in LinkedIn traffic and a 49% growth in page visitors (from 63 to 94) between May and June 2023.
- Monitored and analyzed social media performance metrics, using insights to refine strategies and align content with audience preferences.
- Conducted in-depth research on industry trends and competitor activities, which informed content development and audience targeting improvements.
- Partnered with the editorial team to create cohesive promotional campaigns, ensuring alignment between content strategy and brand messaging.
Communication & Events Officer
Uthabiti Africa (The Shima Foundation)
06.2023 - 07.2023
- Successfully planned and executed the Global Africa Diaspora Forum - Kenya 2023Africa Year of Return, ensuring seamless logistics for over 200 participants and achieving a 95% participant satisfaction rate.
- Collaborated with cross-functional teams to produce engaging website and social media content, resulting in a 5% increase in online engagement during the campaign period.
- Developed and implemented comprehensive communication strategies, enhancing brand visibility and awareness among target audiences, driving a 15% increase in follower growth across platforms.
- Conducted research and analysis to inform communication and event strategies, delivering actionable insights that boosted campaign effectiveness by 20%.
- Streamlined administrative processes, including scheduling, calendar management, and database maintenance, improving team operational efficiency by 30% .
Corporate Communication Intern
National Environment Management Authority - Kenya
09.2022 - 03.2023
- Compiled and analyzed daily media monitoring reports from top publications (Daily Nation, The Star, The East African), ensuring prompt and informed responses to media coverage.
- Drafted speeches for senior leadership (Director General and Board Chairperson),ensuring alignment with organizational objectives and events.
- Captured high-quality visuals of key events such as clean-up drives, stakeholder meetings, and documentaries, enriching the content library and enhancing public relations outreach.
- Designed branding materials, including award signage and promotional posters, boosting the Authority's public visibility and supporting key campaigns.
- Managed and optimized NEMA's social media platforms, developing and executing strategies that increased engagement by 2.5%, while reducing customer response time from weekly to daily.
Public Relations Officer
Multimedia University of Kenya Corporate Communication Club
10.2021 - 08.2022
- Facilitated media interviews and coordinated activities with the university's radio and television stations, enhancing the club's internal and external visibility.
- Spearheaded branding and recruitment campaigns, growing the club's membership from 10 to over 50 members within 10 months.
- Successfully organized key events, including the MMU3C Mentorship Program in February 2023, which featured the then Communications Manager from the Public Relations Society of Kenya, drawing significant attention to the club.
- Produced and distributed engaging content for the club, boosting awareness and engagement on campus and across social media platforms.
- Executed social media plans to create cohesive online presence.
Student Intern
Communication Authority of Kenya
07.2019 - 10.2021
- Supported in planning and executing events, contributing to the success of a key stakeholder engagement - Customer Service Week.
- Handled photography and post-production editing, delivering high-quality visuals for internal and external communication channels.
- Managed client interactions, improving customer satisfaction by addressing inquiries and concerns promptly.
- Streamlined office administration tasks, ensuring timely completion of reports and maintaining organized documentation.
- Trained new interns on operational workflows, boosting team efficiency and reducing onboarding time by 20%.
Education
Bachelor of Arts - Corporate Communication
Multimedia University of Kenya
Nairobi 04.2001 -
Skills
Photography
Media relations
Press release writing
Marketing communications
Teamwork
Team leadership
Attention to detail
Reliability
Speech writing
Crisis management
Timeline
Communication Officer
SPIRO
04.2025 - Current
Graduate Management Trainee, Communications
Kenya National Chamber of Commerce & Industry
04.2024 - 04.2025
Communication & Events Officer
Uthabiti Africa (The Shima Foundation)
06.2023 - 07.2023
Social Media Manager
Emerging Brand Africa
05.2023 - 08.2023
Brand Ambassador
Association of Media Women in Kenya
04.2023 - 04.2024
Corporate Communication Intern
National Environment Management Authority - Kenya
09.2022 - 03.2023
Public Relations Officer
Multimedia University of Kenya Corporate Communication Club
10.2021 - 08.2022
Student Intern
Communication Authority of Kenya
07.2019 - 10.2021
Bachelor of Arts - Corporate Communication
Multimedia University of Kenya
04.2001 -