Summary
Overview
Work History
Education
Skills
Languages
referees
Timeline
Generic
EDWIN NYAKUNDI

EDWIN NYAKUNDI

NAIROBI

Summary

ResourcefuL travel consultant experienced managing travel plans and organizing tasks effectively. Researches travel options and presents best deals, processes bookings and reservations and maintains payment records and transactions. First-rate marketing and research talents with extensive knowledge of passports, visa requirements, currency, time zones and tourist destinations.

Overview

7
7
years of professional experience

Work History

Senior Travel Consultant

UNIQUE BRILLIANT SAFARIS LIMITED
01.2018 - Current
  • Used company and vendor marketing resources to educate customers and close sales.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Handled sensitive personal data with discretion.
  • Helped senior managers make effective decisions based on current and accurate reporting.
  • Used AMADEUS computer systems to print tickets and travel itineraries.
  • Collaborated with colleagues to create and promote special travel packages.
  • Followed up with customers to increase customer service with travel plans.
  • Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Developed promotional materials for travel packages to market hot destinations.

Junior Travel Consultant

CHINA EXCELLENCE TOURS AND SAFARI
07.2016 - 01.2018
  • Implemented automated office systems, optimizing client, and data communications as well as records management.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Generated travel-related reports for clients to facilitate decision-making.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Helped customers with passport and visa applications.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.

Education

CERIFICATE IN LEVEL 1A & B - CHINESE LANGUAGE

DISCOVER CHINESE
NAIROBI
06.2023

DIPLOMA - Tourism And Travel Management

TRANS NATIONAL COLLEGE
NAIROBI
07.2018

KCSE -

ST JOHNS NYAMAGWA HIGH SCHOOL
KISII
12.2014

KCPE - PRIMARY EDUCATION

CHRISCO EDUCATIONAL CENTRE
NAIROBI
12.2010

Skills

  • Travel Accommodations
  • Credit Card Payments
  • Hotel Booking
  • Airline Rules
  • Travel Reservations
  • Information Updates
  • Reservation Management
  • Air Travel Coordination

Languages

English, Swahili
Native language
Chinese (Mandarin)
Advanced
C1

referees

MRS mary Gikonyo,

General manager

China excellence tours and travel

0726080614


ms Joan Mercy

Manager

Unique brilliant safaris limited

0717852228

Timeline

Senior Travel Consultant

UNIQUE BRILLIANT SAFARIS LIMITED
01.2018 - Current

Junior Travel Consultant

CHINA EXCELLENCE TOURS AND SAFARI
07.2016 - 01.2018

CERIFICATE IN LEVEL 1A & B - CHINESE LANGUAGE

DISCOVER CHINESE

DIPLOMA - Tourism And Travel Management

TRANS NATIONAL COLLEGE

KCSE -

ST JOHNS NYAMAGWA HIGH SCHOOL

KCPE - PRIMARY EDUCATION

CHRISCO EDUCATIONAL CENTRE

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