Douglas Gathiaka
Shelf Stocker
Nakuru
Summary
Reliable and upbeat job seaker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
11
11
years of professional experience
Work History
Shop Attendant
Bethiel General Shop and Supplies
Nakuru
01.2022 - Current
- Used POS system to process customer cash, credit and debit transactions.
- Informed customers of shop promotions to encourage purchases, boosting sales.
- Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
- Completed daily tasks accurately and on-time to support shop needs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Organized shelves to remove slow moving items and add new merchandise.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Monitored shop security to identify and report shoplifting activities and increase security measures.
- Priced items using stickers according to products price list.
Van Salesman
Almarai Company
Riyadh
12.2012 - 12.2021
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Wrapped, boxed and weighed bakery department products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Drove sales van from depot to different locations to sale products.
- Delivered orders in safe and timely manner.
- Meet monthly and yearly sales targets.
Education
High School Diploma -
Gilgil Day Secondary School
02.2003 - 11.2006
Computer Applications
Siltech Systems, Services And Computer Training
10.2011 - 12.2011
Class BCE -
Marvelous Driving School
01.2011 - 04.2011
Skills
Upselling and cross-selling
Relationship building
Product promotions
Excellent Communication
Flexible and Adaptable
Dependable and Responsible
Teamwork and Collaboration
Reference
Provided Upon Request
Timeline
Shop Attendant
Bethiel General Shop and Supplies
01.2022 - Current
Van Salesman
Almarai Company
12.2012 - 12.2021
Computer Applications
Siltech Systems, Services And Computer Training
10.2011 - 12.2011
Class BCE -
Marvelous Driving School
01.2011 - 04.2011
High School Diploma -
Gilgil Day Secondary School
02.2003 - 11.2006