Christine Nabwire Musumba
Summary
Experienced with providing excellent customer service, ensuring smooth daily operations, and maintaining organized inventory. Utilizes strong interpersonal skills to assist customers effectively and handle transactions accurately. Track record of adapting to various tasks and contributing to positive store atmosphere.
Overview
1
1
year of professional experience
Work History
Shop Attendant
05.2020 - 01.2021
- Used POS system to process customer cash, credit and debit transactions.
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Assisted in boosting sales through engaging product demonstrations and personalized recommendations.
- Addressed escalated customer complaints professionally while offering appropriate solutions maintaining a positive brand image.
- Handled returns and exchanges smoothly while adhering to company guidelines, ensuring customer satisfaction throughout the process.
- Reduced inventory discrepancies by conducting thorough and accurate merchandise counts.
- Participated in seasonal inventory audits which helped maintain stock levels according to demand patterns.
Education
High School Diploma -
Topmax Training College.
Nairobi12-2026
High School Diploma -
Kiriri Women's University of Science And Technology
Nairobi05-2021
Kenya Certificate of Secondary Education (KCSE) -
Nile Road Secondary School
Nairobi12-2019
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling proficiency
- Upselling strategies
- POS systems
Additional Information
REFEREES
Mr. Charles Odhiambo
Occupation: Businessman
Phone Number: 0702 411 245
Timeline
Shop Attendant
05.2020 - 01.2021
High School Diploma -
Topmax Training College.
High School Diploma -
Kiriri Women's University of Science And Technology
Kenya Certificate of Secondary Education (KCSE) -
Nile Road Secondary School
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