Summary
Overview
Work History
Education
Skills
Otherachievementsandroles
Tel
Placeofbirth
Personal Information
References
Training
Work Availability
Timeline
Hi, I’m

DICKENS CHELO WABUKO

High School Teacher And Administrator
SHIANDA
DICKENS CHELO WABUKO

Summary

Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention. Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets. Results-driven with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
years of professional experience

Work History

Safaricom Plc, Firlcom Networks Ltd

Trade Development Representative
05.2019 - 05.2023

Job overview

  • Roles: Sales Volume Growth, Order Generation, Distributor Management, Prospecting & Listing, Reporting & Communication, Quality
  • Enhanced client engagement by developing targeted marketing strategies for various campaigns.
  • Built strong rapport with board members through transparent reporting on development activities.
  • Spearheaded successful fundraising events, overseeing logistics planning, sponsor recruitment, budget management, and post-event evaluations to inform future initiatives.

Sales Volume Growth

  • Achieve set monthly sales and revenue targets from the focus product mix
  • Ensure timely collections to achieve volumes
  • All products are displayed and priced as per required standard
  • POSM placement and merchandising complies to set standard

Order Generation

  • Generate primary sales orders from the retail outlets
  • Manage secondary sales from distributors and stockists in the given area
  • Ensure product availability in retail as per journey plans

Distributor Management

  • Maintain standards as per client’s guidelines

Prospecting & Listing:

  • Mapping and listing of new outlets
  • Manage handover process of new outlets to the distributor/wholesaler
  • Maintain outlet database within the distributor area

Reporting & Communication:

  • Daily & Weekly agreed reports on sales and journey planners

Quality:

  • Maintain quality standards as per set standards
  • Ensure retail awareness on client’s quality standards
  • Manage non-conforming product in trade
  • Timely reporting on all quality issues

County Government Of Kakamega

Principal Liaison Officer
05.2023 - Current

Job overview

  • Supported organizational goals by facilitating the exchange of information among team members and departments.
  • Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
  • Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
  • Liaised between internal departments and external partners to promote efficient communication and collaboration.
  • Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
  • Optimized resource allocation across various projects by closely monitoring budgets and expenditures.
  • Helped create communication plans and strategies for stakeholders, delivering materials and documentation when needed.
  • Established effective communication channels by collaborating with various departments and stakeholders.
  • Assisting to arrange travel for the Governor;
  • Ensuring good public relation of the citizens with the Office of the Governor;
  • Assisting in County Resource mobilization;
  • Scheduling events, determining need for audio-visual equipment and guests information, preparing
  • agendas and setting up locations;
  • Assist in preparing the guests lists and sitting arrangements

Education

Kenyatta University

Bachelor of Education (Science), Second Class (Lower Division)

University Overview

Duration: 09/2013 - 12/2018

ST. Theresas' Bumini Secondary School

Kenya Certificate of Secondary Education, 73 points (B+)

University Overview

Duration: 01/2009 - 11/2012

ST. Luke's Bumini Primary School

Kenya Cerficate of Primary Education, 394 marks

University Overview

Duration: 01/2000 - 11/2008

Skills

Sales Presentations

Otherachievementsandroles

  • Held leadership positions up to the Head Student while in Secondary School.
  • Rose to various positions to the Chairperson of Kenyatta University Mathematics Club.
  • Exemplary performance as a Brand Ambassador that earned me promotion to the position of a TDR just after 4 months.

Tel

0715889789

Placeofbirth

Kakamega

Personal Information

  • Date of Birth: 03/14/93
  • Gender: Male
  • Nationality: Kenyan
  • Marital Status: Married

References

  • Gimeon Mwakala, Firlcom Networks Limited, Safaricom Project Manager, Gmwakala@firlcom.com, 0717126159
  • Martin Njogo , Safaricom PLC , +254720724670
  • CHRPK Prisca Otipa, Chief Officer Public Service ,County Government Of Kakamega, +254713493448, dotipa@gmail.com

Training

  • 01/2017 - 03/2017, Certificate in Leadership and Mentorship Programme, Kenyatta University
  • 02/2019 - 04/2019, Certificate in Computer Packages, Thika Superhighway Institute
  • 04/2024 - Certificate in Strategic Leadership and Management, The Amref International University
Availability
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Timeline

Principal Liaison Officer

County Government Of Kakamega
05.2023 - Current

Trade Development Representative

Safaricom Plc, Firlcom Networks Ltd
05.2019 - 05.2023

Kenyatta University

Bachelor of Education (Science), Second Class (Lower Division)

ST. Theresas' Bumini Secondary School

Kenya Certificate of Secondary Education, 73 points (B+)

ST. Luke's Bumini Primary School

Kenya Cerficate of Primary Education, 394 marks
DICKENS CHELO WABUKOHigh School Teacher And Administrator