Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic
Daniel   Osongi Ochieng

Daniel Osongi Ochieng

Nairobi, Nairobi Province

Summary

An adept at enhancing data accuracy and fostering information accessibility, I assist in spearheading strategic information initiatives at Kenyatta National Hospital. My expertise in data management and my ability to mentor and improve team efficiency have significantly improved decision-making processes and system functionality, marking me as a key asset in database administration and user support.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Stretegic Information Officer

Kenyatta National Hospital
11.2021 - Current
  • Enhance data accuracy by organizing and maintaining comprehensive information databases.
  • Assist in data research to support information dissemination and improve resource accessibility.
  • Facilitate user access to data, ensuring efficient retrieval and utilization of information.
  • Assist in developing of digital resources to enhance information accessibility.
  • Coordinate information-sharing sessions to promote awareness and understanding.
  • Support in decision-making processes with timely and precise data analysis.
  • Support in knowledge sharing by compiling and distributing detailed reports.
  • Strengthen data protection by implementing security measures for safeguarding sensitive information.
  • Manage data queries and requests to ensure prompt and accurate information delivery.
  • Facilitate project goals with comprehensive data collection and analysis.
  • Prepare reports by collecting, analyzing, and summarizing data and information.
  • Assist in Improving system functionality and operations by testing and troubleshooting information systems software.
  • Create detailed reports on usage statistics, identifying trends and areas for improvement in the information services offered.

ICT Support Officer

Vodacom EA
05.2013 - 12.2013
  • Maintained strict adherence to data privacy regulations while providing top-notch support services.
  • Collaborated with cross-functional teams to establish successful execution of projects and utilization of ICT equipments.
  • Continually maintained and improved company's ICT Equipments to foster faster and adequate services to national and international Clientele.
  • Assisted in Mentoring local personnel on best practices and protocols to maximize productivity.
  • Offered support in Maintaining ICT equipments for internal clients operations.

ICT Support Officer

National Hospital Insurance Fund, NHIF
01.2013 - 04.2013
  • Assisted in picking hospital claims for customers with inquiries to capture the data into hospital claim systems.
  • Worked with team members to streamline support processes. for ICT operations.
  • Provided technical support to resolve user issues and technical ICT challenges.
  • Assisted in troubleshooting ICT equipments for staff operations and utilization.

ICT Officer Intern

Christ Is the Answer Ministries(CITAM)
11.2011 - 12.2012
  • Mentored junior staff members, helping them develop their skills in basic ICT programs operations hence helping them advance in their careers.
  • Maintained proper working of ICT equipments for ease of use by staff and helped educate them on proper adherence to best practices that helped minimizing risk exposure and losses for the ministry.
  • Enhanced communication between team members by organizing sample sharing tools like drop box and skype to foster ease of sharing data and information.
  • Assisted in establishing effective communication mechanism within the organization and stakeholders for increased collaboration in opportunities.

ICT Officer Intern

Sarova Whitesands Beach Resort and Spa
01.2008 - 12.2008
  • Mentored junior staff members on ICT operations, helping them develop their skills and advance in their careers.
  • Worked with cross-functional teams to address complex issues, leading to more efficient problem-solving processes in ICT field.
  • Assisted in utilizing data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
  • Worked with ICT teams to ensure proper and effective operations of ICT equipments in the organization.

Education

Higher Diploma In Computer Studies - Computer Studies

Technical University of Mombasa
Mombasa,Kenya
12-2011

Diploma In Information Systems - Management Of Information Systems

Technical University Of Mombasa
Mombasa,Kenya
08-2009

Certificate in Information Technology - Information Technology

Technical University Of Mombasa
Mombasa,Kenya
12-2006

High School Diploma -

Maliera High School
Siaya,Kenya
11-2003

Skills

  • Data management
  • Database administration
  • Information retrieval
  • Information dissemination
  • Information organization
  • Data analysis
  • Data protection
  • User support

Affiliations

  • Kenneth Mutai, Data Manager. Comprehensive Care Center KNH; +254725221395.
  • Esther Wanjiru, Data Analyst.CCC,KNH

Certification

  • [Management of Information Systems] [Management of Information Systems-UK] [2007]

Languages

Swahili, Luo.
Native language
English
Proficient
C2

Timeline

Stretegic Information Officer

Kenyatta National Hospital
11.2021 - Current

ICT Support Officer

Vodacom EA
05.2013 - 12.2013

ICT Support Officer

National Hospital Insurance Fund, NHIF
01.2013 - 04.2013

ICT Officer Intern

Christ Is the Answer Ministries(CITAM)
11.2011 - 12.2012

ICT Officer Intern

Sarova Whitesands Beach Resort and Spa
01.2008 - 12.2008
  • [Management of Information Systems] [Management of Information Systems-UK] [2007]

Higher Diploma In Computer Studies - Computer Studies

Technical University of Mombasa

Diploma In Information Systems - Management Of Information Systems

Technical University Of Mombasa

Certificate in Information Technology - Information Technology

Technical University Of Mombasa

High School Diploma -

Maliera High School
Daniel Osongi Ochieng