Cynthia Odee
COMPUTER SCIENCE
Kisumu
Summary
Detail-oriented Data Annotation Specialist with over 5 years of experience in accurately labeling and tagging large-scale datasets for AI and machine learning projects. Adept at ensuring data consistency, accuracy, and efficiency while collaborating with AI teams. Strong background in AI training, IT support, and chat bot development, with hands-on expertise in annotation tools, data quality control, and linguistic assessments. Holds a Master of Science in Computer Science with additional expertise in Python, SQL, and machine learning frameworks.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Text/Audio/Video Ai Training Swahili Language
E2f
01.2025 - Current
- Annotate and label large datasets of text and audio (e.g., transcribing audio files, categorizing text, identifying key entities, or performing sentiment analysis) according to specific guidelines.
- Review and validate existing annotations to ensure high quality and consistency.
- Identify and report on edge cases, ambiguities, or issues within the data that require clarification in the guidelines.
- Perform quality checks on annotated data to ensure accuracy and adherence to project specifications.
- Provide constructive feedback to other annotators to improve the overall quality of the dataset.
Data Annotation Specialist
CloudFactory Kenya
01.2021 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Developed training materials to enhance staff proficiency and productivity.
- Conducted in-depth market research for identifying new business opportunities.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Observed packing operations to verify conformance to specifications.
Data Labeling Associate
E2f
06.2024 - 12.2024
- Assisted in data annotation for computer vision and NLP projects
- Ensured data integrity and quality control throughout the labeling process
- Maintained annotation speed and efficiency while handling large datasets
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased sales by customizing pitches to address specific client needs and concerns.
- Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.
IT Support Specialist
OpenAI
05.2022 - 12.2023
- Provided technical support and resolved system issues with a 95% satisfaction rate
- Led a network infrastructure enhancement project, reducing latency by 25%
- Ensured system updates and maintenance with minimal disruptions
- Assisted in development of system security protocols.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Developed and implemented preventive maintenance procedures.
- Tested new software and hardware prior to deployment.
- Researched and identified solutions to technical problems.
AI Chatbot Trainer
Google
02.2023 - 08.2023
- Designed and implemented training datasets to improve chat bot language understanding
- Collaborated with data scientists and developers to optimize chat bot performance
- Conducted regular evaluations to measure chat bot effectiveness and refine training data
AI Tutor
Gradient AI
01.2021 - 04.2022
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted students in developing study skills and strategies.
- Motivated students with accurate feedback and positive reinforcement.
- Conducted review sessions to help students prepare for tests.
- Created personalized lesson plans to meet needs of diverse learners.
- Mentored and coached students with focus on developing independence and self-confidence.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Led tutoring workshops for groups of students with related tutoring needs.
Education
Associate of Science - Computer Science
University Of Nairobi
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
Bounding Boxes
Key point Annotation
Audio Transcription
VGG Image Annotator
Reviewing
Computer skills
MS office
Problem-solving abilities
Time management
Data entry
Preparing reports
Decision-making
Customer service
Team collaboration
Problem-solving
Workplace safety
Leadership qualities
Oral communication
Attention to detail
Task prioritization
Languages And Tools
English (Fluent), Labelbox, CVAT, VGG Image Annotator, Supervisely, Prodigy, CAT tools, Python, SQL, Java, C++, TensorFlow, scikit-learn
Languages
3,3,5,5
Timeline
Text/Audio/Video Ai Training Swahili Language
E2f
01.2025 - Current
Data Labeling Associate
E2f
06.2024 - 12.2024
AI Chatbot Trainer
Google
02.2023 - 08.2023
IT Support Specialist
OpenAI
05.2022 - 12.2023
Data Annotation Specialist
CloudFactory Kenya
01.2021 - Current
AI Tutor
Gradient AI
01.2021 - 04.2022
Associate of Science - Computer Science
University Of Nairobi
04.2001 -