BRIAN OMONDI OTIENO
Kisumu,Kenya
Summary
Detail-oriented Data Annotation Specialist with over 2 years of experience in accurately labeling and tagging large-scale datasets for AI and machine learning projects. Adept at ensuring data consistency, accuracy, and efficiency while collaborating with AI teams. Strong background in AI training, IT support, and chat bot development, with hands-on expertise in annotation tools, data quality control, and linguistic assessments. Holds a Master of Science in Computer Science with additional expertise in Python, SQL, and machine learning frameworks.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Data Annotation Specialist
CloudFactory Kenya
Nairobi, Nairobi Province
01.2021 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Developed training materials to enhance staff proficiency and productivity.
- Conducted in-depth market research for identifying new business opportunities.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Data Labeling Associate
E2f
San Jose, CA
06.2024 - 12.2024
- Assisted in data annotation for computer vision and NLP projects
- Ensured data integrity and quality control throughout the labeling process
- Maintained annotation speed and efficiency while handling large datasets
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased sales by customizing pitches to address specific client needs and concerns.
- Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.
IT Support Specialist
OpenAI
Nairobi, Nairobi Province
05.2022 - 12.2023
- Provided technical support and resolved system issues with a 95% satisfaction rate
- Led a network infrastructure enhancement project, reducing latency by 25%
- Ensured system updates and maintenance with minimal disruptions
- Assisted in development of system security protocols.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Developed and implemented preventive maintenance procedures.
- Tested new software and hardware prior to deployment.
- Researched and identified solutions to technical problems.
AI Chatbot Trainer
Google
Nairobi, Nairobi Province
02.2023 - 08.2023
- Designed and implemented training datasets to improve chat bot language understanding
- Collaborated with data scientists and developers to optimize chat bot performance
- Conducted regular evaluations to measure chat bot effectiveness and refine training data
AI Tutor
Gradient AI
Nairobi, Nairobi Province
01.2021 - 04.2022
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted students in developing study skills and strategies.
- Motivated students with accurate feedback and positive reinforcement.
- Conducted review sessions to help students prepare for tests.
- Created personalized lesson plans to meet needs of diverse learners.
- Mentored and coached students with focus on developing independence and self-confidence.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Led tutoring workshops for groups of students with related tutoring needs.
Education
Master of Science (M.Sc.) - Computer Science
University of Leeds
England 01.2017 - 12.2020
Skills
Bounding Boxes
Key point Annotation
Audio Transcription
Labelbox
CVAT
VGG Image Annotator
Supervisely
Conversational AI
NLP datasets
Model fine-tuning
Reviewing
Validating
Computer skills
MS office
Problem-Solving Abilities
Time management
Data Entry
Preparing reports
Decision-making
Customer service
Team collaboration
Problem-solving
Workplace Safety
Program Support
Leadership Qualities
Oral Communication
Attention to detail
Task Prioritization
Client Engagement
Languages And Tools
English (Fluent), Labelbox, CVAT, VGG Image Annotator, Supervisely, Prodigy, CAT tools, Python, SQL, Java, C++, TensorFlow, scikit-learn
Fooball
I became a football captain back in 2015 at Oriwo Boys
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipLocation Preference
RemoteImportant To Me
Company CultureFlexible work hoursPersonal development programsWork from home optionCareer advancementLanguages
English
Advanced (C1)
Swahili
Advanced (C1)
Interests
Artificial Intelligence & Machine Learning
Computer Vision & NLP
Programming & Automation
Football & Team Leadership
Accomplishments
Professional Accomplishments
- Enhanced AI Chatbot Performance: Played a key role in optimizing AI chatbot training datasets, improving response accuracy by 20%.
- Data Annotation Efficiency: Increased annotation speed and accuracy while maintaining 99%+ quality standards in AI training datasets.
- IT Support Leadership: Led a network optimization project that reduced system latency by 25% at OpenAI.
- AI Model Development: Assisted in training computer vision models for object detection and NLP projects.
- Master’s in Computer Science: Specialized in machine learning, data structures, and AI technologies.
- Developed an Automated Attendance System: Created an RFID-based attendance tracker, reducing manual work by 80%.
- Football Team Captain: Led the high school football team, improving team coordination and sportsmanship.
- Mentored AI Students: Provided AI tutoring sessions, guiding students in developing real-world AI projects.
Timeline
Data Labeling Associate
E2f
06.2024 - 12.2024
AI Chatbot Trainer
Google
02.2023 - 08.2023
IT Support Specialist
OpenAI
05.2022 - 12.2023
Data Annotation Specialist
CloudFactory Kenya
01.2021 - Current
AI Tutor
Gradient AI
01.2021 - 04.2022
Master of Science (M.Sc.) - Computer Science
University of Leeds
01.2017 - 12.2020