Collins Sitienei

Dynamic Customer Service Representative with a proven track record at CCI KENYA, enhancing customer loyalty and upselling products through exceptional service and empathy. Skilled in problem-solving and active listening, I significantly contributed to team development and customer satisfaction improvement. My adaptability and product knowledge led to positive feedback and sales growth, showcasing my ability to meet and exceed employer expectations.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

I am an avid traveler with a deep-seated curiosity about the world and its people. I find immense joy in exploring new cultures, experiencing different ways of life, and interacting with people from diverse backgrounds. Whether it's savoring local cuisine, learning a few phrases in the local language, or simply observing daily life, every journey provides valuable insights and fosters a deeper understanding of our interconnected world.