Caroline Murugo
Nairobi
Summary
A decisive and detail-oriented leader and team player with more than 15 years of experience supervising multiple teams of employees and well versed with planning, budgetary control and monitoring skills. Proficient in best practices, market trends and regulatory requirements of industry operations and with analytical approach to business planning and day-to-day problem-solving.
Overview
20
20
years of professional experience
Work History
Pensions Officer
CENTRAL BANK OF KENYA - BANKI KUU PENSION SCHEME
01.2012 - Current
- Responsible for the management of all pension records
- Maintain primary relationship accountability for over 1100 members, clients and service providers
- Calculate and pay benefits and claims to members and their beneficiaries and dependents
- Arrange for and participate in Strategy development, implementation and evaluation for CBK's 2 pension schemes
- Carry out training needs assessment for Trustees and staff for the 2 schemes' and responsible for the training budget
- Coordinate and carry out member education and sensitization forums to ensure members are conversant with pension matters.
Country Associate
ENABLIS ENTREPRENEURIAL NETWORK
01.2009 - 01.2012
- Established and administered membership and administrations annual budget with controls to support sustainability objectives
- Compilation of East Africa's reports for onward transmission to the East Africa Board and relevant stakeholders
- Developed and utilized reports to assist leadership with key decisions and performance of operational targets
- Responsible for the membership function, communicating and organising business mentoring and networking sessions and maintaining the entrepreneurs' membership database
- Prepared materials to be sent out to members detailing new events, promotions and upcoming activities.
Head of Office
GOAL IRELAND - SOUTH SUDAN PROGRAM
01.2008 - 01.2009
- Head of Nairobi which was a hub as well as transit point for all personnel, goods and supplies to program sites in South Sudan
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
- Full control for the office budget, including supervision of financial systems, preparation and timely submission of financial reports
- Maintained primary relationship accountability for clients, government offices, service providers and other stakeholders.
Administration Officer
SOS CHILDREN'S VILLAGES KENYA
01.2004 - 01.2008
- Set-up the Organisation's administration department and with final responsibility for running it
- Standardized office structures and processes to promote collaboration and increased performance while identifying areas for improvement
- Liaising with government departments for compliance with regulations related to family-based and long-term care of children
- Administered yearly budget to manage office requirements such as service contracts, administrative expenses and supply replenishment
- Facilitated Senior Management during the program planning and monitoring and evaluation cycles.
Education
MA - Gender & Development
University of Nairobi
01.2012
Bachelors - Business Administration, Global Management
Swiss Management Academy
01.2007
Diploma - Human Resource Management
Kenya Institute of Management
01.2004
Advanced Certificate - Business Management
Kenya Institute of Management
01.2001
Skills
- Strategic planning
- Staff Management
- Financial Management
- Business administration
- Training and Development
- Verbal and written communication
- Operations Management
Affiliations
- Kenya Institute of Management
- Rotary International - Past Assistant Governor & President, Nairobi Utumishi Rotary Club
- SheTrades by International Trade Centre
- InsideNGO HR Roundtable /e-group
Timeline
Pensions Officer
CENTRAL BANK OF KENYA - BANKI KUU PENSION SCHEME
01.2012 - Current
Country Associate
ENABLIS ENTREPRENEURIAL NETWORK
01.2009 - 01.2012
Head of Office
GOAL IRELAND - SOUTH SUDAN PROGRAM
01.2008 - 01.2009
Administration Officer
SOS CHILDREN'S VILLAGES KENYA
01.2004 - 01.2008
MA - Gender & Development
University of Nairobi
Bachelors - Business Administration, Global Management
Swiss Management Academy
Diploma - Human Resource Management
Kenya Institute of Management
Advanced Certificate - Business Management
Kenya Institute of Management
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