ICT & Center Manager
Ajira Youth Empowerment Center Juja / Juja Constituency Innovation Hub
01.2020 - 09.2023
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed and managed centers website.
- Coordinate events and programs at the center and ensure that all activities are aligned with the organization's goals and objectives.
- Assist in managing relationships with technology vendors and service providers, including negotiating contracts and service level agreements.
- Ensure that the center is a safe and welcoming environment for all members and visitors.
- Maintain partnerships with MOICT, county government, local businesses, institutions of higher learning and community organizations to expand the reach and impact of the center.
- Co-ordinate and oversee the Weekly & Monthly schedules for Training and Mentoring activities with Trainers and Mentors.
- Provide timely and detailed Weekly Reports on Trainings, activities, events, incidents at the center.
- Develop and implement mobilization and marketing strategies to promote the center and attract new members and sponsors
- Project Technology Planning: Collaborate with project managers and stakeholders to understand technology requirements.
- Develop ICT strategies aligned with project goals and timelines.
- ICT Infrastructure Setup: Lead the setup and configuration of ICT infrastructure necessary for the project, including hardware, software, and network systems.
- Technical Support: Provide hands-on technical support to project team members and beneficiaries.
- Troubleshoot and resolve ICT-related issues promptly to minimize disruptions.
- Technology Integration: Integrate various technology tools and platforms to streamline project workflows and beneficiary training/learning solutions.
- Evaluate and recommend new technologies that could enhance project efficiency.
- Security Implementation: Implement and enforce security measures to protect project data and systems from potential risks and cyber threats.
- Training and Documentation: Conduct training sessions for project staff and beneficiaries on ICT tools and systems.
- Develop documentation and manuals to facilitate effective usage of technology resources.
- Vendor Coordination: support in the identification of vendors for procurement, maintenance, and support of ICT equipment and services.
