Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and interests
Timeline
Hi, I’m

Blanca Wanjiru Opati

Nairobi
Blanca Wanjiru Opati

Summary

  • Dedicated Tour Consultant with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
  • Trustworthy and self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
  • Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Overview

3
years of professional experience

Work History

Jeffways Tours & Travel Ltd

Senior Tour Consultant
02.2025 - Current

Job overview

  • Ensured timely communication with clients throughout the entire planning process, establishing trust and confidence in our services.
  • Developed detailed itineraries for a variety of destinations, ensuring memorable travel experiences for clients.
  • Mentored junior staff members to develop their skills in sales techniques, product knowledge, and customer service.
  • Managed complex multi-destination trips for high-profile clients, ensuring seamless travel experiences from start to finish.

Bridge the Gap Ltd

Tour Consultant
03.2022 - 01.2025

Job overview

  • Construction of Itineraries
  • Responding to emails
  • Selling and marketing tour packages
  • Assisting in Tour Guiding services.
  • Meeting and assisting clients at the airport
  • Passionate about Tourism, a dedicated and eloquent team player.
  • Proficient in multitasking and possessing a broad range of skills that foster accelerated development within the Tourism sector.
  • Established strong customer connections by actively listening to their demands and delivering exemplary service.
  • Developed excellent working knowledge of the Tourism industry and its processes.
  • Accompanied clients while managing their Safari experience.
  • Managed Logistics operations, overseeing online permit applications and ensuring timely completion of required documentation.

Adventure 360

Tour Consultant (Internship)
11.2021 - 02.2024

Job overview

  • Handled phone calls and responded to emails on behalf of staff.
  • Handled various social media platforms.
  • Booking Reservations for clients
  • Confirmation of guests on safaris
  • Responding to emails

Education

Kenya Utalii College

Diploma of Higher Education from Travel and Tourism Management
2022

University Overview

  • Diploma in Travel and Tourism Management
  • 2018- 2022.

St. Claires of Assisi Girls Secondary School

A-Levels from Secondary Education
2014

University Overview

  • Kenya Certificate of Secondary Education
  • Grade C

Skills

  • Financial analysis
  • Networking
  • Negotiation techniques
  • Customer Service Management

Languages

English
Advanced
C1
kiswahili
Advanced
C1

References

  • Mr. Titus Bagajah
    Head of Tourism Department
    Kenya Utalii College
    Nairobi.
    +254 703 421943
    tbagajah@utalii.ac.ke


  • Mr. Mathew Otieno
    Senior Tours Executive.
    Bridge The Gap Ltd.
    Nairobi.
    +254 721 261674
    info@btgltd.com


  • Mr. Jeff Bosire.

     Director.

     Jeffways Tours & Travel Ltd.

     +254 720 480389

      jeffwaystours@gamil.com.

Hobbies and interests

  • Traveling & Adventure
  • Hiking
  • Birdwatching
  • Watching Movies

Timeline

Senior Tour Consultant

Jeffways Tours & Travel Ltd
02.2025 - Current

Tour Consultant

Bridge the Gap Ltd
03.2022 - 01.2025

Tour Consultant (Internship)

Adventure 360
11.2021 - 02.2024

St. Claires of Assisi Girls Secondary School

A-Levels from Secondary Education

Kenya Utalii College

Diploma of Higher Education from Travel and Tourism Management

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Blanca Wanjiru Opati