ANITA NAFUNA
Nairobi,Kenya
Summary
Resourceful Tour Consultant known for high productivity and efficient task completion. Specialize in itinerary planning, customer relationship management, and destination research. Excel in communication, adaptability, and problem-solving to enhance travel experiences for clients.
Overview
1
1
year of professional experience
1973
1973
years of post-secondary education
Work History
Tour Consultant Sales Agent
Treno Adventures
09.2025 - Current
- Designing and selling customized travel packages, consistently meeting or exceeding monthly sales targets.
- Managing end-to-end client inquiries from initial consultation to post-trip follow-ups.
- Coordinating with international and local ground handlers to secure competitive rates for clients.
- Providing expert advice on visa requirements, travel insurance, and health protocols.
Tour Consultant Intern
Blue Range Connect
05.2025 - 08.2025
- Successfully tailored customized itineraries for both individual and group travelers.
- Performed detailed costing and pricing for various tour circuits to ensure profitability and competitive market positioning.
- Managed reservations and bookings with hotels, lodges, and transport service providers.
- Actively engaged in sales activities, converting inquiries into confirmed bookings through excellent product knowledge.
Education
Diploma - Travel and Tourism Management
Mount Kenya University
05.2023 - 12.2025
Kenya Certificate of Secondary Education -
Ngara Girls High School
Skills
- GDS & Booking Systems
- Itinerary Design & Costing
- Reservation Management
- CRM & Sales Tools
- Office Suite
- Digital Tools
- Destination Knowledge
- Customer Relationship Management
- Negotiation and Supplier Management
- Crisis Management
- Problem Solving
- Travel coordination
- Team collaboration
- Global destinations
- Travel industry experience
- Cultural awareness
- Language proficiency
- Reservations management
- Travel arrangements
- Team oversight
- Itinerary development
- Client networking
- Social media marketing
- Reservations booking
- Problem-solving abilities
- Client retention
- Itineraries
References
Available upon request.
Technical Skills
Proficiency in Amadeus and Galileo for flight and hotel reservations., Expert in building custom domestic and international tour packages with precise price breakdowns., Skilled in securing and managing bookings for flights, accommodation, and ground transport., Experienced in managing client databases and lead tracking for sales optimization., Advanced use of Microsoft Excel (reporting), Word (proposals), and PowerPoint., Proficient in Canva for creating marketing brochures and Social Media Management for brand engagement.
Languages
English
Proficient
C2
Kiswahili
Proficient
C2
Timeline
Tour Consultant Sales Agent
Treno Adventures
09.2025 - Current
Tour Consultant Intern
Blue Range Connect
05.2025 - 08.2025
Diploma - Travel and Tourism Management
Mount Kenya University
05.2023 - 12.2025
Kenya Certificate of Secondary Education -
Ngara Girls High School