ANITA JOAN CARPENTER
Channel Sales Manager
Nairobi
Summary
Experienced Enterprise Channel Account Manager with 21+ years of success in sales and market development. Skilled in building partnerships, managing sales cycles, and implementing marketing strategies for revenue growth. Proficient in stakeholder management, demand generation, and operational excellence. Track record of developing market strategies and achieving performance goals to drive business growth and profitability.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Enterprise Channel Account Manager
Exclusive Networks Kenya Ltd
Nairobi, Nairobi Province
01.2023 - Current
- Served as key liaison between Exclusive Networks and channel partners to expand market reach in Kenya.
- Implemented effective strategies for partner recruitment, onboarding, and management to boost overall channel performance.
- Developed comprehensive marketing plans in partnership with the marketing team to drive increased brand awareness within the channel network.
- Improved partner satisfaction by providing ongoing support, training, and resources for successful collaboration.
- Streamlined processes for partner enablement by creating standardized materials tailored for specific vertical segments or industries served by our channel network.
- Consistently Met and exceeded 80% of partner wallet share to maintain account growth.
- Assessed partner performance regularly to identify areas for improvement and implement targeted action plans.
Key Account Manager
Giza Systems Integration Kenya Ltd
Nairobi
04.2018 - 12.2022
- Tasked with managing and building solid relationships with key stake holders in the utilities market which compromise of the energy sector and water sector.
- Mainly focusing on understanding the client's needs and linking them with our engineering expertise.
- Achieved Schneider Elite level of Certification for Giza systems Kenya and team members.
- Strategically building, executing from start to submission and award of energy sector tenders for accounts like KPLC, KENGEN, KPA, KETRACO, Nairobi Water amongst many others.
- Engaging with multiple Government agencies to introduce the new trends in the specific fields for example: Ministry of water and sanitation, National Irrigation Board and Kenya Climate Smart Agriculture Project.
- Successfully getting 220kv – 235kms transmission line project the first in the region, and positioning Giza for other overhead transmission line projects for 400kv.
Printing and Supplies Manager
Crescent Tech Limited
Nairobi, Nairobi Province
11.2015 - 04.2017
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed and motivated employees to be productive and engaged in work.
- Strategically building, executing public sector sales including organizations like Kenya Revenue Authority, Kenya Power, Kenya Airports Authority, Action Aid among others.
Corporate Sales Champion
Redington Kenya Limited
Nairobi, Nairobi Province
11.2013 - 10.2015
- Tasked with account management, sales support, product training, and product placement within channel partners.
- Managed to drive sales, customer service, and brand awareness to promote new business with tailor made specification and pricing.
- Consistently Recognized as a performer, achieving set sales quotas throughout my tenure
- Achieved Growth of sales from partner's quarter on quarter grossing over $7.2M in annual` sales.
- Upgraded five small medium business partners to HP preferred business partner's status with partner enablement Sessions and sales guidance
- Expertise across HP, DELL , LENOVO & Microsoft Product Portfolio
- Successfulty completed OEM Sales training and Certification on their product & Services portfolio to stay abreast with technological adavancements
Channel Sales Executive, (PC Business)
Redington Kenya Limited
Nairobi, Nairobi Province
03.2013 - 11.2013
- Educate partners about the new product part numbers that have replaced the end of life models for all brands we support this are Dell, HP, Microsoft, Asus and Lenovo.
- Managed an effective sales pipeline of 35 partners with breath target achievement of 90% that guaranteed return on time invested, forecast monthly sales and identify new business opportunities to maximize market share.
- Developed positive working relationship with partners to build mutually beneficial business growth and financial success.
- Real time Communication on latest developments in marketplace and competitor activities this helps Redington maintain its status as the number distributor in Kenya.
Dell Product Manager
Crescent Distribution Services Ltd
Nairobi, Nairobi Province
10.2007 - 02.2013
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Achieved significant improvements in customer retention by developing and implementing comprehensive feedback loop for continuous product enhancement.
- Established framework for ongoing competitive analysis, ensuring our product strategy remained aligned with market demands.
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
Education
BBA - Marketing Management
Kenya Methodist University
Nairobi, 3001.2000
Higher Diploma - Marketing Management
Kenya Institute of Management
Nairobi 01.2000 - 01.2002
Skills
- Strategic channel development
- Data-informed strategy development
- Startegic Partner recruitment & Relationship building
- Key Account management & Business development
- Revenue growth strategies
- Collaborative teamwork
- Clear interpersonal communication
Personal Information
- Date of Birth: 02/08/80
- Nationality: Kenyan
- Marital Status: Married
Timeline
Enterprise Channel Account Manager
Exclusive Networks Kenya Ltd
01.2023 - Current
Key Account Manager
Giza Systems Integration Kenya Ltd
04.2018 - 12.2022
Printing and Supplies Manager
Crescent Tech Limited
11.2015 - 04.2017
Corporate Sales Champion
Redington Kenya Limited
11.2013 - 10.2015
Channel Sales Executive, (PC Business)
Redington Kenya Limited
03.2013 - 11.2013
Dell Product Manager
Crescent Distribution Services Ltd
10.2007 - 02.2013
Higher Diploma - Marketing Management
Kenya Institute of Management
01.2000 - 01.2002
BBA - Marketing Management
Kenya Methodist University
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