ALICE NYAGUTHII NGORONGO

• Responsible for providing leadership in developing, implementing, and managing the services, programs, and activities of the Human Resources Department, including recruitment, selection, and retention of employees, compensation and benefits administration, labour relations, grievance and discipline, succession planning and performance appraisal

Key Duties and Responsibilities:

• Formulate and regularly review, update and implement human resource policies and procedures
• Manage the compensation, health and safety programs and ensure regular human resources surveys are conducted to ensure terms are in line with comparative companies
• Ensure effective implementation of all functions relating to manpower and succession planning and human resource administration in the Company
• Manage staff recruitment, selection and placement process to ensure the correct fit and size of employees in relation to the company strategy
• Review and maintain the staff complement in liaison with Heads of Departments and overall company strategy
• Ensure effective handling of grievances, conflicts and disciplinary issues
• Develop, review and maintain updated job descriptions for all positions in the company
• Develop and implement staff training and development programs through regular skills and training needs analysis to ensure employees have the appropriate skills in line with their job skills requirements
• Manage the performance management and appraisal programs to ensure staff growth and development contributing to the overall growth of the business
• Administer salaries, payroll and staff benefits
• Prepare and control human resources and administration budget
• Ensure employee welfare and leave programme is adhered to as per the company policy
• Maintain good labour relations by ensuring compliance with existing labour laws
• Perform any other lawful duties relevant to this role as may be assigned from time to time

• Responsible for the effective management of the Human Resources function of the company
• Aligns the company's human resources requirements to the company's immediate short, medium and long term goals for the achievement of the company's goals and overall objectives
• Plays a key role in recruitment, placement, training and development of staff
• Guide and coordinate periodic staff appraisals

Key Duties and Responsibilities

• Deal on a day to day basis with diverse human related issues
• Manage staff grievances in accordance with the company polices and Kenyan labour laws
• Provide data, information and advice to management on all issues relating to Human Resource
• Coordinates the company's disciplinary matters
• Responsible for staff training and development
• Prepares the human resources budget component for the company
• Liaises with relevant government and other related institutions on staff matters
• Responsible for the procurement function
• Manages the administrative function of the company.

Key Duties and Responsibilities.

• Assisting in staff time management and attendance monitoring as well as preparing quarterly reports on the same
• Implementation of human resource policies and procedures
• Ensuring safe custody of personal files and filling system in HR registry
• Assisting in administrating of monthly records of staff medical scheme and provident fund records, membership and monitor updates.
• Submitting and following up on accident and Work Injury benefits claims with relevant authorities
• Assisting in hiring of casual laborers, Short Term Contract employees and running their payroll
• Scheduling of employees leaves, off days and overtime records (Computation of leave using Sage 300 People/ESS )
• Facilitating co-ordinate staff training and attachments with NITA for registration and levy reimbursement
• Assisting in the co-ordination of activities during staff trainings, workshops, sports, teambuilding and end of year parties as well as preparing quarterly reports on the same
• Generating various HR & Admin reports for effective decision making (HR survey and research)
• Assist in coordination of staff welfare issues
• Coordinating matters of attachments and internships.

For the period stated above I was engaged as a Customer Care

Representative as well as an Administrative Assistant by Mustard Seed Chemists which is a Pharmaceutical firm located within Kileleshwa area of Nairobi.

Key Duties and Responsibilities

• Stock taking
• Maintain pharmacy records
• Ensure proper settings and arrangement of the pharmacy
• Monitoring of the performance to ensure that the staff achieve desired results as per their job description
• Monitoring of stock movement to ensure availability of the same in economic timely manner
• Receiving and verifying invoices