Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Custom
References
Timeline
Generic

ALEX MWANIKI MWANGI

Nairobi

Summary

Information Technology expert with extensive experience in managing academic data analysis projects, quality engineering, and fintech operations. Proven ability to develop and implement inspection strategies that reduce errors and enhance quality consistency. Demonstrated success in executing corrective actions that drive operational efficiency and improve overall performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Quality Engineer/FINTECH OPs/Financial Services Intern

Safaricom PLC
10.2024 - 04.2025
  • Performed QUALITY inpection of APIs in M-PESA PIN RESET PROJECT
  • Enhanced M-pesa Ratiba user interface response time.
  • Optimized testing procedures to accelerate product release cycles while maintaining strict quality benchmarks.
  • Performed quality inspections and drafted reports to detail no
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
  • Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
  • Conducted research to identify and evaluate new technologies and concepts.
  • Performed complex calculations to analyze and optimize engineering processes.
  • Assisted in developing cost-effective solutions to engineering problems.
  • Contributed to the success of major company projects through thorough financial analysis and risk assessment.
  • Improved accounts receivable collection rates by implementing more effective follow-up procedures.

SUPERVISOR/MARKETING STRATEGIST

GEOSONS LIMITED COMPANY
01.2020 - 08.2023
  • Worked as a supervisor to make sure day to day activities within the company run efficiently, IT SPECIALIST, SALESPERSON, and also in the MARKETING department.

VOLUNTEER

UMOJA AS ONE
01.2023 - 02.2023
  • Area of expertise: Product safety, business management, information technology, and volunteer management.

Education

Bachelor of Science - IT

KCA UNIVERSITY
Nairobi, Nairobi Province, Kenya
07-2025

INTERNATIONAL COMPUTER DRIVING LICENSE -

INSTITUTE OF ADVANCED TECHNOLOGY

Skills

  • Quality engineering: API testing
  • FinTech operations
  • Merchants Onboarding
  • User interface design
  • Data analysis
  • Project management
  • Information Technology
  • Bockchain Technology
  • data structures and Algorithm
  • SQL proficiency

Accomplishments

Fintech Solution Developer

Developed a fintech solution, reducing transaction times by 30% for Safaricom PLC and Geasons Ltd

Quality engineering

API test automation developed and maintained 100+ automated API test scripts using tools like Postman, RestAssured, or SoapUI, reducing manual testing efforts by 70% Integrated API tests into CI/CD pipelines (Jenkins, GitLab CI) for early defect detection in the development lifecycle.

Process improvements introduced automated regression suites for APIs, saving over 20 hours per release cycle, and mentored junior QA engineers on API testing best practices and automation frameworks

Data Analysis Innovator

Implemented data analysis tools, cutting project time by 20% for academic projects

Sales Growth Leader

Successfully led a team that achieved a 25% increase in sales over the course of a year

Cost Reduction

Implemented IT strategies that reduced operational costs by 15%.

Volunteer Coordinator

Organized volunteer event, achieving 200% increase in community participation for Umoja.

Volunteer Coordination

Coordinated volunteer events that impacted more than 500 participants

Campaign Management

Oversaw marketing campaigns that engaged over 10,000 potential customers

Certification

  • ICDL
  • KCPE
  • KCSE
  • BACHELORS DEGREE IN IT

Custom

Available upon request.

References

References available upon request.

Timeline

Quality Engineer/FINTECH OPs/Financial Services Intern

Safaricom PLC
10.2024 - 04.2025

VOLUNTEER

UMOJA AS ONE
01.2023 - 02.2023

SUPERVISOR/MARKETING STRATEGIST

GEOSONS LIMITED COMPANY
01.2020 - 08.2023

Bachelor of Science - IT

KCA UNIVERSITY

INTERNATIONAL COMPUTER DRIVING LICENSE -

INSTITUTE OF ADVANCED TECHNOLOGY

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