Agnes Mukera
Administration/ Front Office Desk
Nairobi,Kenya
Summary
Dynamic Administration Assistant with proven expertise in administrative support and office management honed at Atesh Graphics. Excelled in enhancing customer satisfaction and streamlining operations, evidenced by significant reductions in administrative workload. Skilled in database administration and staff management, adept at transforming challenges into actionable solutions.
Overview
2
2
years of professional experience
Work History
Administration Assistant/Front Office Desk
Atesh Graphics
03.2023 - Current
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Education
Certificate - Computer And Information Sciences
Adept College of Professional Studies
NakuruCertificate - Computer And Information Systems Security
Adept College of Professional Studies
NakuruComputer -
Adept College of Professional Studies
NakuruSkills
Staff Management
Administrative support
Scheduling
Office management
Database administration
Documentation and control
Writing reports
Presentation design
Database Management
Mail handling
Office administration
Work Preference
Work Type
Full TimeTimeline
Administration Assistant/Front Office Desk
Atesh Graphics
03.2023 - Current
Certificate - Computer And Information Sciences
Adept College of Professional Studies
Certificate - Computer And Information Systems Security
Adept College of Professional Studies
Computer -
Adept College of Professional Studies