ALEX NJIRU
Uthiru, Nairobi Province,30
Summary
Highly motivated Warehouse Operative with extensive background working in dispatch environments. Flexible attitude willing to assist team members with variety of tasks to increase productivity. Proactively identifies improvements to existing processes. Motivated restaurant professional with expertise in mixology, beer, spirits and wine along with solid background in team leadership and operations. One year in field with strong desire to drive business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender and Mixologist
Hospitality Refreshments Limited
01.2024 - Current
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
- Completed scheduled disassembly and cleaning of taps to remove build-up and meet health codes.
- Maintained an up-to-date knowledge of industry trends, continuously improving the beverage offering.
- Cultivated a friendly and welcoming atmosphere, resulting in a 30% increase in repeat customers.
- Monitored patron alcohol consumption, tactfully managing situations to prevent over-intoxication.
- Collaborated with event planners to create bespoke drink menus for private functions.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
Receptionist
Kofisi Africa
03.2023 - 01.2024
- Maintained clean and orderly reception area to impress and welcome visitors.
- Captured and processed client information, entering data into online systems for wider company use.
- Collaborated effectively with customers and staff to maintain smooth-running company operations.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Welcomed guests and clients in friendly, positive manner.
- Directed clerical tasks, including copying, faxing and file management.
Warehouse Operator and store keeper
sunbird business servicess
04.2019 - 11.2023
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Restocked shelves with strict attention to detail, utilising time management and organisation skills to maximise efficiency.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
- Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
Education
Diploma of Higher Education - Nairobi Bar School
Diploma in Bartending And Mixology
2024
Diploma of Higher Education - Front desk and Customer service
Nairobi Institute Of Business Studies
2019
Diploma of Higher Education - Computer packages
Cymark Computer Collage
2019
Higher National Diploma - Driving
KIHBT
2018
Higher National Diploma - secondary school education
Giakaibii Boys Highschool
2017
Skills
- Basic first aid
- Tactful complaint handling
- Bar equipment maintenance
- Health and safety procedures
- Conflict Resolution
- Active listening
- Inventory management
- Stock rotation
- Multidisciplinary teamwork
- Barcode technology usage
- Quantity calculations
- Compliance understanding
Languages
Swahili
First Language
English
Advanced
C1
Certification
- Certified bartender and mixologist.
Accomplishments
- Recognized by management as Employee of the month, Nov 2024.
- Recognized by Management as Employee of the year 2020.
- Recognized by Nairobi Bar School as the most promising student of the year 2023.
- Coordinated over a dozen special public and private events as a bar attender for Events.
Timeline
Bartender and Mixologist
Hospitality Refreshments Limited
01.2024 - Current
Receptionist
Kofisi Africa
03.2023 - 01.2024
Warehouse Operator and store keeper
sunbird business servicess
04.2019 - 11.2023
Diploma of Higher Education - Computer packages
Cymark Computer Collage
Higher National Diploma - Driving
KIHBT
Higher National Diploma - secondary school education
Giakaibii Boys Highschool
- Certified bartender and mixologist.
Diploma of Higher Education - Nairobi Bar School
Diploma in Bartending And Mixology
Diploma of Higher Education - Front desk and Customer service
Nairobi Institute Of Business Studies
Similar Profiles
Gabriel SpinksGabriel Spinks
Summer Vendor at Executive RefreshmentsSummer Vendor at Executive Refreshments
Julien Lyons GrayJulien Lyons Gray
Vendor at Theatre Refreshments CompanyVendor at Theatre Refreshments Company
Eric RandolphEric Randolph
Merchandiser at Coca Cola RefreshmentsMerchandiser at Coca Cola Refreshments