Summary
Overview
Work History
Education
Skills
Certification
hobbies
Work Availability
Referees
Quote
Timeline
SeniorSoftwareEngineer

ZUHURA IBRAHIM

NAIROBI

Summary

  • High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
  • Experienced Sales executive offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
  • Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.
  • Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Overview

2
2
Languages
1
1
Certification
3
3
years of post-secondary education
5
5
years of professional experience

Work History

Business Development Consultant

iNovate Systems
NAIROBI, NAIROBI
07.2020 - Current
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Planned client relationship cultivation events to promote growth, resulting in expansion of clientele base majorly through social media.
  • Developed new business by networking with prospects and valuable customers in social media i.e Facebook, Twitter and Instagram

Head of Sales Department

Smart Cents Ltd.
NAIROBI, NAIROBI
01.2018 - 03.2020
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Built relationships with customers and community to establish long-term business growth.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.

Cashier

Smart Cents Ltd
NAIROBI, NAIROBI
12.2015 - 01.2018
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers with special services, account updates and promotional options.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Prepared and submitted end-of-shift reports.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Reviewed and resolved differences between accounting information and cash drawer.

Education

Accounting

Strathmore University
Nairobi
06.2015 - 12.2017

Accounting

Vision Institute Of Professional
Nairobi
12.2015 - 01.2016

Skills

    Business-to-customer expertise

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Certification

Fundamentals Of Digital Marketing (Google)

hobbies

Reading

Watching

Travelling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Referees

  • Monicah Mbone

Manager, Smart Cents Ltd

Adams Arcade

+254 725 576 770

mbonemonicah@gmail.com

  • Peter Ritho

Realtor

Lavnington

+254 727 381 404

peterritho@gmail.com

  • Emma Auma

Manager, Colour Talk

Adams Arcde

+254 715 035 118

demariena@gmail.com

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Business Development Consultant

iNovate Systems
07.2020 - Current

Head of Sales Department

Smart Cents Ltd.
01.2018 - 03.2020

Cashier

Smart Cents Ltd
12.2015 - 01.2018

Accounting

Vision Institute Of Professional
12.2015 - 01.2016

Accounting

Strathmore University
06.2015 - 12.2017

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