Summary
Overview
Work History
Education
Skills
Languages
Certified
Timeline
Hi, I’m

ZUHUR FARAH

Nairobi,K9

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Personable Retail Assistant with 1 years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking person

Hardworking and reliable retail store with strong ability in maintaining balance . Offering customer service and sale . Highly organized, proactive and punctual with team-oriented mentality.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

1
year of professional experience

Work History

My brother shop
Nairobi, Kenya

Retail Assistant
07.2021 - 06.2022

Job overview

  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Rang up purchases accurately on the point-of-sale system.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Prepared merchandise for purchase or rental.

Education

Kenya Methodist University
Nairobi

BBA from Finance
10.2023

University Overview

Skills

  • Engaging With Diverse Customers
  • Quickbooks online and desktop
  • Order Processing
  • Inventory Tracking
  • POS System Operation
  • Payment Processing
  • Customer Assistance
  • Cash Register Operation
  • Store Organization
  • Inventory Management
  • Cash Handling
  • Cash Drawer Management
  • Basic Mathematics
  • Computer Proficiency and Microsoft Office
  • Inventory and Stocking
  • Attention to Detail
  • Adaptable and Flexible
  • Positive Customer Engagement
  • Store Opening and Closing
  • Organization
  • Service Contracts
  • Gift Wrapping
  • Customer Needs Assessment
  • Order Management
  • POS Software
  • Register Opening and Closing
  • Customer Service

Languages

English
Upper Intermediate
B2

Certified

Certified
  • Alison quickbook online
  • Quickbooks pro

Timeline

Retail Assistant
My brother shop
07.2021 - 06.2022
Kenya Methodist University
BBA from Finance
ZUHUR FARAH