Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Zipporah Nabalayo Makokha

Summary

To become a competent professional in the field of clerical, secretarial and administrative functions rendering services enthusiastically to the best of my ability.

Overview

2
years of professional experience
11
years of post-secondary education

Work History

Postal Corporation of Kenya

Customer care
08.2024 - Current

Job overview

  • Handling customer enquiries via email and chat.
  • Giving prompt answers to customer question
  • Handling customer complaints
  • Tracking customer service
  • Attachment

Ministry Of Transport

Accounts Department
09.2023 - Current

Job overview

  • Answering calls, taking messages and handling correspondence.
  • Maintaining diaries and arranging appointments.
  • Typing, preparing and collating reports.
  • Filing.
  • Organizing and servicing meetings (producing agendas and taking minutes)
  • Managing databases.
  • Prioritizing workloads.
  • Attachment

Education

The New Dimension College

Diploma from secretarial study
01.2022 - 01.2023

Cyber

from Computer packages
01.2021 - 01.2021

Mitua Girl Secondary School

Kenya Certificate of Secondary Exam
01.2017 - 01.2020

University Overview

(KCSE)

Quaker Hill Academy

Kenya Certificate Primary Examination
01.2009 - 01.2016

University Overview

(KCPE)

Skills

Good Communication Skill

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Interests

Travelling, Singing, Listing to music (gospel), Writing, Reading Novels

Timeline

Customer care

Postal Corporation of Kenya
08.2024 - Current

Accounts Department

Ministry Of Transport
09.2023 - Current

The New Dimension College

Diploma from secretarial study
01.2022 - 01.2023

Cyber

from Computer packages
01.2021 - 01.2021

Mitua Girl Secondary School

Kenya Certificate of Secondary Exam
01.2017 - 01.2020

Quaker Hill Academy

Kenya Certificate Primary Examination
01.2009 - 01.2016

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Zipporah Nabalayo Makokha