Zipporah Kivindu
Nairobi
Summary
Results-driven digital marketing professional specializing in content strategy, SEO, and social media management, with a proven track record of enhancing customer satisfaction and retention through engaging experiences. Expertise in audience behavior analysis and project management supports the development of creative solutions that drive brand loyalty. Committed to leveraging strategic communication and digital innovation to build meaningful connections with customers.
Overview
3
3
years of professional experience
Work History
Marketing and Customer Service Intern
Baus Optical
Nairobi
01.2025 - Current
- Provided customer assistance and response on social media platforms, ensuring prompt and professional communication.
- Managed and assisted in social media content creation, including graphics, videos, and engagement strategies.
- Drafted, wrote, and mailed sales letters to potential clients and partners.
- Assisted in content ideation and curation to align with the brand’s marketing strategy.
Video Producer
Impel Productions
Nairobi
06.2022 - 12.2024
Founder & Lead Videographer
- Established and managed a full-service video production company while pursuing a Diploma in Communications and Electronic Media at Daystar University.
- Shot and edited a diverse range of projects, including concerts, weddings, product shoots, corporate events, baby showers, and maternity shoots.
- Handled end-to-end production, from pre-production planning to final edits.
- Worked with clients to bring their vision to life, ensuring high-quality storytelling and visual appeal.
- Managed equipment, lighting, and post-production processes to deliver polished and engaging content.
Junior Video Editor
Archer Digital
Nairobi
01.2022 - 05.2022
- Shot and edited high-quality videos for various digital platforms.
- Managed video production from pre-production to post-production.
- Ensured seamless storytelling through effective editing and color correction.
- Collaborated with creative teams to deliver engaging visual content.
Education
Associate of Arts - Digital Communications And Multimedia
Daystar University
Nairobi, KenyaIBM
Skills
- Copywriting
- Project management
- Graphic design
- SEO Optimization
- Social Media Management
- Content Strategy Development
- Analytical Skills
- Project Management
- Creative Thinking
- Communication Skills
- Audience Analysis
- Digital Marketing
- Video editing
- Customer Service
- Content creation
Languages
English
First Language
Swahili
Proficient (C2)
C2
Kamba
Proficient (C2)
C2
Timeline
Marketing and Customer Service Intern
Baus Optical
01.2025 - Current
Video Producer
Impel Productions
06.2022 - 12.2024
Junior Video Editor
Archer Digital
01.2022 - 05.2022
Associate of Arts - Digital Communications And Multimedia
Daystar University
IBM
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