Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Interests
Work Preference
Timeline
Generic

Zeta Ingaso

Chef
THIKA

Summary

Accomplished Chef and Sales Associate with a proven track record at Susan Emily, enhancing food quality and optimizing sales strategies. Expert in kitchen safety and customer service, I significantly contributed to increased guest satisfaction and revenue growth. In my experience in the food industry, i have learnt a lot and by my working experience and i can reassure goal achieving. It would be a pleasure working with you

Overview

4
4
years of professional experience
1
1
Language

Work History

Freelancer Baker

Zeta Ingaso
12.2020 - Current
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Produced consistently high-quality baked goods for customers.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.

Waitress Trainer

Beatrice Mathenge
03.2024 - 07.2024
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.

Banquet Waiter

Faith
03.2024 - 03.2024
  • Collaborated with other departments to ensure seamless service delivery, resulting in increased guest loyalty.
  • Trained new staff members on company policies and procedures, fostering a supportive learning environment that promoted growth within the team.
  • Supported efficient operations by managing reservations, maintaining accurate records, and promptly processing payments.
  • Enabled smooth check-in/check-out processes by efficiently handling room assignments, keys distribution, and billing inquiries.
  • Contributed to resort''s positive reputation by consistently receiving high ratings in guest satisfaction surveys.

Chef

Susan Emily
01.2021 - 12.2023
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Cooked memorable dishes that brought new customers into establishment.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.

Sales and Marketing Associate

Eveyln Tawayi
08.2021 - 10.2021
  • Conducted market research to assess customer needs and preferences.
  • Boosted sales revenue by developing and implementing targeted marketing campaigns.
  • Optimized sales presentations for increased engagement and conversion rates.
  • Coordinated with marketing team on creating collateral materials that effectively communicated product benefits, generating increased interest from prospects.
  • Analyzed sales data to uncover insights that informed future strategies for targeting specific demographics or regions effectively.

Education

High School Diploma -

MWASERE GIRLS HIGH SCHOOL
Voi, Taita Taveta District, Kenya
04.2001 -

Diploma - Culinary Arts

Mount Kenya University
Thika, Nairobi Province, Kenya
04.2001 -

Certificate - IT

Motolese Institute of Malindi
Malindi, Kilifi District, Kenya
04.2001 -

Skills

Food Safety

Accomplishments

1. I manage to open my own brand business and developed a baking skill for a year

2. I also manged to do food blogging to big brands like FAYAZ BAKERS.

  • Designed and implemented new bakery menu, emphasizing local produce, resulting in 20% increase in sales.

Interests

Team building

Great multitasking

Problem solving skills

Organise workplace

Kitchen and hot pastry skills

Work Preference

Work Type

Contract Work

Work Location

Hybrid

Important To Me

Career advancementWork-life balanceFlexible work hours

Timeline

Waitress Trainer

Beatrice Mathenge
03.2024 - 07.2024

Banquet Waiter

Faith
03.2024 - 03.2024

Sales and Marketing Associate

Eveyln Tawayi
08.2021 - 10.2021

Chef

Susan Emily
01.2021 - 12.2023

Freelancer Baker

Zeta Ingaso
12.2020 - Current

High School Diploma -

MWASERE GIRLS HIGH SCHOOL
04.2001 -

Diploma - Culinary Arts

Mount Kenya University
04.2001 -

Certificate - IT

Motolese Institute of Malindi
04.2001 -

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