I am a results-driven program management professional with a track record of guiding complex projects from conception to completion. I thrive in fostering collaborative and inclusive work environment where team members are felt and heard. I bring a wealth of experience in project management, and organization learning and development.
Overview
10
10
years of professional experience
Work History
Learning & Development Specialist
Church World Services
09.2022 - 03.2025
Facilitated workshops focused on diversity, equity, and inclusion initiatives within the organization.
Developed and implemented training programs to enhance employee skills and knowledge.
Executed bi-annual job knowledge assessments for all departments using psychometric evaluations; results showed 80% of staff gained proficient knowledge after completing the assigned training modules.
Led a cross-functional team of 5 subject matter experts to produce engaging e-learning modules, boosting staff knowledge retention scores by 25% and course completion rate by 30%.
Partnered with senior leadership to revamp the onboarding program, incorporating staff feedback and job knowledge assessments to improve new hire performance by 20% within the first 90 days.
Collaborated with management to assess training needs and align learning objectives with organizational goals.
Managed the L&D calendars across multiple time zones and scheduled appointments and meetings for various departments.
Prepared meeting agendas and materials such Powerpoint presentations, handouts for leadership.
Coordinated high-level meetings and events involving internal and external partners together with Human Resource department.
Led the logistics, planning, and coordination of internal and external events, meetings, and presentations.
Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
Developed a library of instructional materials, ensuring consistency in messaging across all departments.
Evaluated training effectiveness through qualitative and quantitative methods, ensuring high ROI on training initiatives.
Senior Program Officer, Leadership & Capacity Building
National Council of Churches of Kenya, Nairobi
09.2019 - 12.2020
Coordinated the day-day execution of the Capacity Building Initiatives across the Country to ensure all project activities remained on schedule.
Supported the Regional Program Officers to manage their workloads
Tracked the Capacity Building project timelines, deliverables and addressed risks and delays effectively.
Led cross-functional teams to develop and implement strategic Leadership capacity building program initiatives.
Liaised with internal and external stakeholders and Partners to support NCCK capacity building initiatives.
Supported NCCK's strategy reviews and planning processes with analysis and coordination.
Identified challenges, recommended solutions on how to strengthen NCCK's capacity building initiatives, and supported effective decision-making.
Facilitated clear communication and timely resolution of cross-team issues across the Organization.
Partnered with other team leaders to execute team priorities, establish team processes, and deliver against tight deadlines, while helping develop a strong and cohesive team culture.
Developed comprehensive project plans, ensuring alignment with budgetary constraints and timelines.
Facilitated stakeholder engagement through meetings, presentations, and reports, promoting transparency and trust among partners.
Program Officer, Leadership & Capacity Building
National Council of CHurches of Kenya, Nairobi
08.2015 - 08.2019
Managed grant proposal processes, ensuring compliance with funding requirements and organizational policies.
Orchestrated the planning, development, and implementation of 15+ training programs focused on Church & Community Mobilisation, enhancing the skills of 200+ trainers and impacting 5,000+ community members directly.
Forged partnerships with 5 national NGOs, expanding the reach of L&D programs and increasing participation by 40% within underserved communities throughout the region.
Provided operational support by maintaining organized files and records, developing a system for tracking, monitoring, and prioritizing tasks and projects, and managing the team SharePoint site to ensure knowledge management across the team.
Performed basic financial duties, including expense, budget, invoice reconciliation, and adherence to organizational policies.
Maintained oversight of team calendars and ensured seamless coordination of workstreams.
Led quarterly meetings with key stakeholders, including NCCK leadership and donor representatives to present findings to fix the three biggest causes of training attrition.
Launched a comprehensive 'Train the Trainer' (ToT) program, equipping 30 Facilitators across 10 regions with enhanced pedagogical skills, resulting in a 40% increase in training program effectiveness.
Education
Certificate - Coaching & Developing Employees
LinkedIn Learning
05.2024
Certificate - Advanced Project Management
LinkedIn Learning
02.2023
Certificate - Trainers of Trainers
Corporate Staffing Services
05.2022
Certificate - Leadership and Management
Luxury Academy, London
05.2020
Bachelor of Education Science - IT
Maseno University
12.2013
Skills
Effective communication
Skilled in guiding group conversations
Effective relationship management
Project coordination
Strong organizational skills
Administrative support
Proficient in Microsoft Office applications
Timeline
Learning & Development Specialist
Church World Services
09.2022 - 03.2025
Senior Program Officer, Leadership & Capacity Building