ZABLON MAYAKA NYANTIKA
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
10
10
years of professional experience
Work History
Pioneer Eduserv
01.2017 - Current
- Coordinate all administrative tasks, to ensure the company is running seamlessly.
- Managing all company-related correspondences.
- Completed thorough research into assigned topics.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proofreading content for errors and inconsistencies.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Utilized feedback from clients and colleagues to improve content quality.
- Developed content for variety of topics, ranging from technical to lifestyle, for multiple websites.
- Managed a diverse portfolio of clients, adapting writing style to suit their unique needs and preferences.
- Conducted thorough research for topics to ensure content accuracy and reliability, establishing trust with audience.
Digital Marketing Executive
Hits Lab Music & Videos
01.2015 - Current
- Managed all administrative tasks and duties related to Hits Lab Music and Videos.
- Ensured all clients were treated hospitably and managed their data, ensuring efficient backup.
- Composed all company correspondences, coordinating with all necessary parties to ensure timely release and responses.
- Responsible for overseeing overall creative activities and developing, implementing, tracking, and optimizing digital market campaigns across all digital channels for Hits Lab Music & Videos.
- Collaborated with the team in creating and executing digital marketing campaigns across three social media platforms.
- Evaluated trends, assessed new data, and kept up-to-date with the latest marketing techniques.
- Wrote marketing content executions to be deployed across social media channels.
- Maintained the company’s social media presence across all digital channels.
- Evaluated emerging technologies and provided thought leadership and perspective for adoption where appropriate.
- Measured the report performance of all digital marketing campaigns, and assessed them against goals.
- Performed SEO audits for the company by following SEO best practices
Digital Marketing Executive
Eastmambo Adventures
01.2020 - 01.2022
- Oversaw all administrative duties related to the company, ensuring efficiency was upheld in all departments.
- Prepared and processed all company documents and correspondence.
- Managed all purchase requisitions and office imprest.
- Responsible for developing, implementing, tracking, and optimizing digital market campaigns across all digital channels using creative ideas.
- Collaborated with the team to craft and advertise attractive domestic tourism packages.
- Led customer engagement initiatives on social media, ensuring all queries were attended to in the shortest time possible.
- Increased customer retention rates with personalized email marketing campaigns tailored to individual preferences and behaviors.
- Developed and executed multiple print and digital marketing efforts to enhance brand visibility.
Education
Bachelor of Arts - Education
Kenyatta University
Kitui Kenya12-2018
High School Diploma -
St. Charles Lwanga High School
Kakamega, Kenya12-2013
Skills
- Adaptability to Change
- Strong research skills
- Target audience understanding
- Data-driven decision-making
- Proofreading proficiency
- Effective writing
- Document Editing
- Office Administration
- Administrative Support
- Office Management
- File Organization
- Verbal Communication
- Mail handling
- Customer Relationship Management (CRM)
- Scheduling appointments
- Meeting planning
Professionalacademicqualifications
- Bachelor of Arts - Education, Kenyatta University, 2018
- Kenya Certificate of Secondary Education, St. Charles Lwanga, 2013
References
- MR. KIPSANG COLLINS, Producer, Hit Lab Music & Videos, +254 113 075 494, hitslaboratory@gmail.com
- MR. ISABOKE GEOFFREY, Manager, Pioneer Eduserv, +254 706 272 208, gisaboke@gmail.com
- MR. DUNCAN MOMANYI, Managing Director, EastMambo Adventures, +254 712 991 918
Timeline
Digital Marketing Executive
Eastmambo Adventures
01.2020 - 01.2022
Pioneer Eduserv
01.2017 - Current
Digital Marketing Executive
Hits Lab Music & Videos
01.2015 - Current
Bachelor of Arts - Education
Kenyatta University
High School Diploma -
St. Charles Lwanga High School
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