Yvonne Lily Wambui Mwangi
Thika
Summary
Experienced professional with strong organization, leadership, communication, and education skills seeking a reputable organization for personal growth and career development.
Overview
2
2
years of professional experience
Work History
Directorate of Children Services Intern
Public Service Commission
Nairobi
2023.04 - 2024.05
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Actively participated in creating awareness and advocacy on Children Services.
- Delivered excellent customer service when interacting with constituents, addressing their concerns promptly and professionally.
Technical Intern
GIZ Police Programme
Nairobi
2022.09 - 2023.02
- Assisted the Technical Team as a research assistant in conducting project indicator research for the fourth phase, leading to reduced duplication of activities and substantial cost savings.
- Sustained improvement over time was achieved through successful assistance in monitoring and evaluating project activities, resulting in a 20% boost in productivity
- Participated in meetings, workshops, and trainings to enhance collaboration between the organization and partners.
- Assisted in preparing reports/documentation for project activities.
Investigation Intern
Directorate of Criminal Investigations- Thika
2022.05 - 2022.09
- Contributed to the preparation of legal documents, such as statements and memoranda, for court hearings and client's file management.
- Assisted in locating and questioning witnesses at various locations including field and correctional facilities.
- Collected, reviewed, and summarized relevant written records and documentation for assigned cases.
- Achieved successful results through assisting in the measurement and diagramming of five crime scenes, as well as creating demonstrative evidence for trial.
- Assisted in the successful investigation of ten criminal cases.
Contact Center Representative
Call Center International Kenya
Nairobi
2022.02 - 2022.05
- Assisted customers with order placement and payment processing.
- Provided product information to customers.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Education
Certificate in Cyber Security -
Moringa School
2024-08
Certificate in Leadership And Personal Growth Movement -
Beyond Success Kenya
2024-04
Professional Mediation Training -
Boma Training Institute
2023-08
Bachelor of Arts in Criminal Justice And Security Management -
Africa Nazarene University
Ongata Rongai- Kajiado County2021-07
Certificate in Counter Terrorism And National Security -
Kenya Institute of Security And Criminal Justice
2019-06
Kenya Certificate of Secondary Education
Naivasha Girls Secondary School
2016-11
Kenya Certificate of Primary Education
Bishop Njuguna Academy
2012-12
Skills
- Effective communication
- Active listening
- Collaboration and Team work
- Computer application skills
- Time management
- Analytical skills
- Task prioritization
Accomplishments
- May 2019 – May 2020 Finance bureau secretary, Kenya Model of United
Nations 19th session - October 2019- April 2021 Treasurer, African Nazarene University Student
Association - March 2019- April 2020 Finance Director Kenya Model of United Nations Africa
Nazarene university - September 2018- January 2020 Mentor, Africa Nazarene University Mentorship
Association - Honor roll 2017/2018 Academic year
Affiliations
- Farming, Watching movies and series and also enjoys travelling
Languages
Swahili
First Language
English
Proficient (C2)
C2
References
- Nancy Waswa, County Coordinator Children Services,
nancywaswa@yahoo.uk, +254 720 519606 - Cpl.Dickson Oluoch, Corporal-DCI Thika West, dickoluoch@gmail.com,
+254725255978 - Teresia Kieti, Technical Advisor, tess.kieti@gmail.com, +254 720809119
Timeline
Directorate of Children Services Intern
Public Service Commission
2023.04 - 2024.05
Technical Intern
GIZ Police Programme
2022.09 - 2023.02
Investigation Intern
Directorate of Criminal Investigations- Thika
2022.05 - 2022.09
Contact Center Representative
Call Center International Kenya
2022.02 - 2022.05
Certificate in Cyber Security -
Moringa School
Certificate in Leadership And Personal Growth Movement -
Beyond Success Kenya
Professional Mediation Training -
Boma Training Institute
Bachelor of Arts in Criminal Justice And Security Management -
Africa Nazarene University
Certificate in Counter Terrorism And National Security -
Kenya Institute of Security And Criminal Justice
Kenya Certificate of Secondary Education
Naivasha Girls Secondary School
Kenya Certificate of Primary Education
Bishop Njuguna Academy
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