Yvonne Ndung'u
Sales And Team Manager
Summary
Over 6 years of corporate experience with expertise in resource mobilization, environmental conservation, sales, sales management, team management, communication, people relations, article writing, and editing. Proficient in WordPress, Canva, Adobe Suite, and Microsoft Office. Proven track record of successfully managing teams and coordinating groups in private and not-for-profit organizations. Skilled at fostering strong client relationships and achieving organizational objectives.
Overview
8
8
years of professional experience
2029
2029
years of post-secondary education
3
3
Languages
Work History
Lead Resource Mobiliser and Team Manager
Greenpeace Africa (NGO)
02.2024 - 08.2024
- Managed logistics for travel, accommodation, and operational coordination during fundraising events to ensure seamless execution.
- Identify potential locations for resource mobilization.
- Develop and manage donor relations to ensure continued funding for the future.
- Consistently exceeded organization targets by identifying and engaging high-value donors. Support team members in resource mobilization and fundraising.
- Following up on donor promises that were acquired in the field.
- Delivered capacity development training for team members, ensuring alignment with organizational policies and enhancing overall performance.
- Work in collaboration with the team to come up with data for the donors.
- Worked in partnership with the upline office to coordinate venue bookings and oversee event setup logistics, ensuring efficient operations.
Head of Sales Assistant
Munshiram International Business Machines Ltd
01.2023 - 12.2023
- Led and nurtured a team of sales representatives by providing comprehensive training, personalized coaching, and ongoing mentorship to enhance their skills and performance.
- Compiled and analyzed detailed sales reports to track departmental performance, identify trends, and recommend actionable improvements.
- Strategically implemented innovative sales approaches to increase customer acquisition, expand market reach, and boost retention rates.
- Conducted in-depth market research and surveys to guide marketing strategies and maintain a competitive edge by identifying emerging trends and customer needs.
- Delivered clear and concise sales performance reviews and revenue pipeline updates to senior management, ensuring data-driven decision-making and alignment with business goals.
- Foster and maintain strong customer relationships by addressing escalated concerns, ensuring exceptional service delivery, and promoting customer retention and satisfaction.
- Support the Head of Sales in managing and developing the sales team by conducting product knowledge training, monitoring performance, and implementing coaching initiatives to ensure departmental targets.
Sales Team Lead
Wasoko
05.2020 - 12.2022
- Developed and optimized new route plans, achieving a 15% growth in customer base.
- Provided training and coaching to a team of six sales executives, leading to a 20% increase in revenue within six months.
- Designed and executed innovative sales strategies, resulting in a 20% expansion of market share.
- Prepared and presented comprehensive quarterly reports on sales performance, customer satisfaction, and team accomplishments.
- Items sold at Wasoko Household Essentials, Food & Groceries, Snacks & Beverages, Apparel, Electronics & Accessories, Furniture & Home Goods, Hardware & Agricultural Supplies, Baby & Personal Care, Health & Wellness, Education & Stationery
Technical Field Officer
Organic Agriculture Centre of Kenya –(CBO)
12.2019 - 03.2020
- Designed and delivered educational programs to promote healthy nutrition practices.
- Developed and recommended customized dietary plans for children, women, and elderly populations.
- Prepared comprehensive funding proposals and submitted detailed performance reports on a weekly and monthly basis.
- Conducted data collection and analysis to evaluate the effectiveness and impact of nutritional interventions.
Environmental Officer
ACO Foundation (NGO)
09.2018 - 09.2019
- Mobilized communities for environmental awareness projects.
- Worked among people groups in the interior of Muranga county for environmentally friendly practices ie bee keeping and land reclamation.
- Coordinated community-driven activities, including tree planting and cleanups.
- Assisted in strategic plan development and evaluated project performance.
Sales Representative
Copia Kenya Limited
09.2016 - 08.2018
- Recruited and on boarded sales agents to drive business growth and expand customer bases in emerging markets.
- Conducted comprehensive market research and represented the organization at trade shows to promote products and strengthen brand visibility.
- Consistently met and exceeded sales targets by providing effective training to sales agents and ensuring prompt resolution of customer concerns.
- Impact-Sales Executive with Best Performing Agents – Copia Kenya, 2017
- Items sold at Copia Kenya. Household Essentials, Food & Groceries, Snacks & Beverages, Apparel, Electronics & Accessories, Furniture & Home Goods, Hardware & Agricultural Supplies, Baby & Personal Care, Health & Wellness, Education & Stationery.
Education
Project Management -
European Business University
BSc. Bio Resource Management and Conservation - Natural resource management and conservation
Masinde Muliro University of Science and Technology
01.2012 - 01.2016
Skills
Resource mobilization
References
Available upon request.
Affiliations
- 2015-2016, National executive council- FOCUS Kenya
- 2014-2015- RSEC –Western Region secretary- FOCUS Kenya
- -2015: Professional Advisor – Elections - Masinde Muliro University of Science & Technology.
Resource mobilization
I understand the power of storytelling in inspiring action and connecting with target audiences. My approach involves crafting true compelling narratives that align with an organization’s mission, engaging potential partners whose values resonate with its goals. I collaborate strategically with these stakeholders, driven by a shared desire to help the organization achieve lasting impact.
Environmental conservation
I strongly believe in the sustainable use of our natural resources such as rivers, land, and forests. Driven by this belief, I have not only worked in this field but also volunteered to teach and train communities on environmental conservation.
Sales and sales management
I believe great sales begin with purpose. I lead by inspiring a shared sense of purpose. Anchored in Simon Sinek’s philosophy, I work with my team to understand not just what we do, but why it matters—fostering accountability, engagement, and lasting performance. When we know the Why, the How is easy.
Timeline
Lead Resource Mobiliser and Team Manager
Greenpeace Africa (NGO)
02.2024 - 08.2024
Head of Sales Assistant
Munshiram International Business Machines Ltd
01.2023 - 12.2023
Sales Team Lead
Wasoko
05.2020 - 12.2022
Technical Field Officer
Organic Agriculture Centre of Kenya –(CBO)
12.2019 - 03.2020
Environmental Officer
ACO Foundation (NGO)
09.2018 - 09.2019
Sales Representative
Copia Kenya Limited
09.2016 - 08.2018
BSc. Bio Resource Management and Conservation - Natural resource management and conservation
Masinde Muliro University of Science and Technology
01.2012 - 01.2016
Project Management -
European Business University
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