Detail-oriented courier with proven skills in route optimization and customer service. Committed to safety protocols and transparency in operations, enhancing delivery efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Courier
G4S
Embakasi, Nairobi Province, Kenya
09.2019 - Current
Supervised daily operations to ensure adherence to safety and quality standards.
Coordinated scheduling and resource allocation to optimize workforce utilization.
Collaborated with management on strategic initiatives to improve operational outcomes.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Certificate of Technical Studies - SALES AND FINANCIAL ASSET
GENERATION KENYA
Nairobi, Nairobi Province, Kenya
10-2016
Skills
Working independently
Attention to detail
Problem-solving
Customer service
Clean driving record
Package pickup and delivery
Logistics and transportation
Timeline
Courier
G4S
09.2019 - Current
Certificate of Technical Studies - SALES AND FINANCIAL ASSET