Summary
Overview
Work History
Education
Skills
Core Competencies
Timeline
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YVONNE ELIZABETH OTIENO

Kisumu

Summary

Driven and detail-oriented Medical and Health Services Manager with over 7 years of experience in healthcare operations, research management, and AI-driven health solutions. Skilled in medical services management, health data interoperability, and AI research support for machine learning systems in clinical and genomic settings. Demonstrated success in leading health research programs, developing deliverables for peer review, and supporting AI research infrastructure through strategic healthcare insights. Adept at remote collaboration, technical writing, and cross-functional leadership that improves healthcare outcomes and informs policy development.

Overview

10
10
years of professional experience

Work History

Research Scientist Consultant

Go-Pharma LLC
03.2024 - Current
  • Managed health research deliverables and peer-reviewed documentation supporting AI diagnostic tool development, improving accuracy by 40%.
  • Coordinated medical and health services management strategies, ensuring compliance and efficiency across clinical data operations.
  • Delivered comprehensive analytical reports for AI research support in regulatory contexts, enhancing collaboration between healthcare and data science teams.
  • Conducted comprehensive market research to identify emerging pharmaceutical trends and opportunities.

Health Solutions Analyst

Safaricom Foundation
04.2019 - 02.2024
  • Directed healthcare operations for 1M+ users, improving service efficiency by 25% and engagement by 40%.
  • Managed cross-functional teams developing AI-integrated mobile health solutions, contributing to improved diagnosis and treatment accuracy.
  • Oversaw health services management initiatives that strengthened patient data integrity and improved clinical outcomes by 20%.
  • Collaborated with research partners to produce peer-reviewed reports and deliverables that informed national health policies.

Mobile Health Research Associate

Safaricom Foundation
04.2016 - 04.2019
  • Managed M-TIBA platform development, increasing healthcare service access by 50% for 1 million+ users, improving patient engagement by 40%, and increasing medication adherence rates by 25%.
  • Conducted research leading to 25% increase in healthcare service delivery efficiency, resulting in 50,000 more patients served annually.
  • Mentored 5 junior researchers, boosting team productivity by 15% and improving research quality as measured by a 40% increase in peer-reviewed publications.

Education

Master of Science - Bioinformatics

University of Madras
Chennai, India
01.2013

Bachelor of Science - Biochemistry

University of Madras
Chennai, India
01.2011

Skills

  • Medical Services Management
  • Health Services Management
  • AI Research Support
  • Peer Review and Deliverables Creation
  • Machine Learning Systems
  • Healthcare Management Operations
  • Bioinformatics Tools (Python, R)
  • CRISPR-Cas9, Single-Cell RNA-seq, Proteomics, and Metabolomics
  • Data Analysis and Visualization
  • Regulatory Documentation and Compliance
  • Regulatory Documentation and Compliance

Core Competencies

  • Medical and Health Services Management
  • AI Research Support and Machine Learning Systems
  • Peer Review and Deliverable Development
  • Healthcare Operations Leadership
  • Data-Driven Decision-Making
  • Cross-Functional Team Collaboration
  • Remote and Asynchronous Project Management
  • Strategic Research Communication

Timeline

Research Scientist Consultant

Go-Pharma LLC
03.2024 - Current

Health Solutions Analyst

Safaricom Foundation
04.2019 - 02.2024

Mobile Health Research Associate

Safaricom Foundation
04.2016 - 04.2019

Bachelor of Science - Biochemistry

University of Madras

Master of Science - Bioinformatics

University of Madras
YVONNE ELIZABETH OTIENO