Summary
Work History
Education
Skills
Timeline
Generic

YVONNE AOKO

Busia

Summary

Dynamic and adaptable internship student with a strong customer service orientation, honed at a leading hotel. Successfully managed guest experiences, ensuring satisfaction through effective multitasking and time management. Proficient in research, providing tailored recommendations on local attractions, enhancing guest engagement and loyalty. Committed to maintaining a professional and organized front desk environment.

Work History

Internship Student

09.2025 - 01.2026
  • Managed guest check-in and check-out processes efficiently.
  • Provided information on hotel services and local attractions to guests.
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
  • Continuously updated knowledge on local attractions, restaurants, and transportation options to provide relevant recommendations for guests seeking guidance.

Education

No Degree - Hospitality Administration And Management

Kisiwa National Polytechnic
Bungoma, Bungoma District, Kenya
04-2029

Skills

  • Fast learner
  • Research
  • Adaptability and flexibility
  • Customer service orientation
  • Administrative support
  • Multitasking Abilities
  • Time management

Timeline

Internship Student

09.2025 - 01.2026

No Degree - Hospitality Administration And Management

Kisiwa National Polytechnic
YVONNE AOKO