Dynamic and adaptable internship student with a strong customer service orientation, honed at a leading hotel. Successfully managed guest experiences, ensuring satisfaction through effective multitasking and time management. Proficient in research, providing tailored recommendations on local attractions, enhancing guest engagement and loyalty. Committed to maintaining a professional and organized front desk environment.
Work History
Internship Student
Bungoma, Bungoma District, Kenya
09.2025 - 01.2026
Managed guest check-in and check-out processes efficiently.
Provided information on hotel services and local attractions to guests.
Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
Continuously updated knowledge on local attractions, restaurants, and transportation options to provide relevant recommendations for guests seeking guidance.
Education
No Degree - Hospitality Administration And Management
Kisiwa National Polytechnic
Bungoma, Bungoma District, Kenya
04-2029
Skills
Fast learner
Research
Adaptability and flexibility
Customer service orientation
Administrative support
Multitasking Abilities
Time management
Timeline
Internship Student
09.2025 - 01.2026
No Degree - Hospitality Administration And Management