YVETTE AKINYI ODONGO
Virtual Assistant | Administrative Support Specialist
Nairobi
Summary
Certified Virtual Assistant with over 1 year of hands-on experience supporting international clients in administrative support, data entry, lead generation, CRM management and HR administration. Proven ability to streamline workflows, manage inboxes and calendars, maintain accurate digital records and meet tight deadlines in fast-paced remote environments. Reliable, proactive and tech-savvy, with a strong commitment to confidentiality, accuracy and client satisfaction.
Currently seeking opportunities to grow as a Virtual Assistant or Administrative Support Professional while further developing skills in advanced CRM systems, project coordination and business process optimization.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Human Resource Intern
Food for Education Foundation (F4E)
11.2025 - 11.2025
Key Contributions & Achievements:
- Verified and validated over 400 employee documents across five different locations during a large-scale contracting exercise.
- Achieved 99% accuracy and compliance in document verification, with the remaining 1% escalated and resolved in collaboration with the HR Business Partner (HRBP).
- Provided hands-on support to contracted staff by assisting in the completion of required physical forms.
- Organized and digitized 400+ employee files, contracts, and statutory records within a strict 9-day deadline.
- Spearheaded the physical document validation and signing process for three employees under HRBP supervision.
- Collaborated effectively with a team of eight members to enhance productivity and ensure timely completion of all contracting activities.
- Accurately updated HR information for over 400 staff in the organization’s HR management system, maintaining 100% data integrity.
- Consistently upheld confidentiality, precision, and proper record-keeping in all HR administrative operations.
Freelance Virtual Assistant
Blue Shark
11.2023 - 12.2023
Key Contributions & Achievements
- Created and delivered 500+ personalized pre-recorded outreach videos to prospective clients, significantly improving engagement in lead generation campaigns.
- Performed accurate data entry and maintained well-organized digital records of websites and company details, ensuring high data integrity across client databases.
- Built and managed structured prospect lists using Microsoft Excel, supporting efficient lead tracking and follow-up processes.
- Consistently reached out to a minimum of 50 clients daily while maintaining strict accuracy and quality standards, contributing to steady pipeline growth.
- Demonstrated reliability and professionalism while working remotely with international clients, meeting deadlines and adapting to different time zones and workflows.
Education
Bachelor of Economics -
University of Nairobi
Nairobi, Nairobi Province, Kenya12-2025
Kenya Certificate of Secondary Education (KCSE) -
Pangani Girls School
Nairobi, Nairobi Province, Kenya11-2019
Skills
- Administrative Support
- Data Entry & Data Management
- Email & Calendar Management
- CRM Management
- Lead Generation & Outreach
- Document Organization
- Scheduling & Task Coordination
- Microsoft Office (Word, Excel, Outlook)
- Google Workspace (Docs, Sheets, Drive, Calendar)
- File Management & Record Keeping
- Research & Data Validation
- Confidential Information Handling
- Time Management & Attention to Detail
Certification
Certified Virtual Assistant – Working as a Virtual Assistant
Timeline
Human Resource Intern
Food for Education Foundation (F4E)
11.2025 - 11.2025
Freelance Virtual Assistant
Blue Shark
11.2023 - 12.2023
Bachelor of Economics -
University of Nairobi
Kenya Certificate of Secondary Education (KCSE) -
Pangani Girls School
Leadership & Volunteering
Finance Committee Member
Shofar | 2023 – Present
Key Contributions & Achievements:
- Preparing and processing requisition requests based on organizational needs.
- Reconciling monthly till statements with a high level of accuracy.
- Recording and tracking weekly cash outflows using organized spreadsheets.
- Assisting with financial reconciliation and basic reporting.
- Maintaining transparent and accountable financial management processes.
- Ensuring accuracy, confidentiality, and attention to detail in all records.
Membership Department Volunteer
Shofar | 2025 – Present
Key Contributions & Achievements:
- Onboarding new members and helping them integrate into the organization’s systems and processes.
- Assisting new members with inquiries, guidance, and ongoing support to ensure a smooth transition.
- Maintaining updated membership records and supporting general administrative tasks.
Voice Section Leader
Shofar | 2025 – Present
Key Contributions & Achievements:
- Communicating key information from main leadership to voice members in a timely and clear manner.
- Representing voice members in main leadership meetings by conveying feedback, concerns, and suggestions.
- Supporting effective two-way communication between leadership and members.