YASSIN MARIJAN ABDALLAH
DAR ES SALAAM
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Salesperson
TEMBO STATIONARY LTD
10.2022 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Improved customer service and telecommunication skills to build lasting relationships.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Collaborated with cross-functional teams to identify and address customer needs.
Salesperson
MERIWA SHOPS LTD
03.2022 - 10.2022
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Logged reports, expenses, receipts, and sales in company database.
- Trained and mentored new sales representatives.
Education
Bachelor of Science - ECONOMICS AND FINANCE
INSTITUTE OF FINANCE AND MANAGEMENT, IFM
DAR ES SALAAM,TANZANIA11.2022
BACHELOR OF OPTOMETRY - BACHELOR OF OPTOMETRY
GALGOTIAS UNIVERSITY
UTTAR PRADESH,INDIA11.2020
High School Diploma -
TUSIIME HIGH-ADVANCED CERTIFICATE OF SECONDARY
TANZANIA11.2019
High School Diploma -
IBUN JAZAR SECONDARY SCHOOL
PWANI,TANZANIA11.2016
CERTIFICATE -
IBUN JAZAR PRIMARY SCHOOL
PWANI,TANZANIA11.2011
Skills
- Cross-Selling Products and Services
- Customer Engagement
- Account Management
- Relationship Selling
- Networking
- Complaint Handling
- Sales Expertise
- Negotiation Tactics
HOBBIES
- TECHNOLOGY DISCOVERING
- READING BOOKS
- TRAVELLING
- GAMING
REFEREE
AVAILABLE UPON REQUEST
Timeline
Salesperson
TEMBO STATIONARY LTD
10.2022 - Current
Salesperson
MERIWA SHOPS LTD
03.2022 - 10.2022
Bachelor of Science - ECONOMICS AND FINANCE
INSTITUTE OF FINANCE AND MANAGEMENT, IFM
BACHELOR OF OPTOMETRY - BACHELOR OF OPTOMETRY
GALGOTIAS UNIVERSITY
High School Diploma -
TUSIIME HIGH-ADVANCED CERTIFICATE OF SECONDARY
High School Diploma -
IBUN JAZAR SECONDARY SCHOOL
CERTIFICATE -
IBUN JAZAR PRIMARY SCHOOL
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