Yakub Issack
Interpreter
Nairobi,Nairobi
Summary
Proven Interpreter with a track record of enhancing patient outcomes and streamlining communication in healthcare settings for Lionbridge Interpreter Services. Skilled in problem-solving and active listening, adept at providing accurate translations under pressure, significantly improving client satisfaction. Demonstrates exceptional teamwork and adaptability, ensuring confidentiality and ethical standards are upheld.
Overview
4
4
years of professional experience
Work History
Interpreter
Lionbridge Interpeter Services
Nairobi
05.2021 - Current
- Communicated with clients to understand interpreting needs and provide best service possible.
- Aided immigration processes for clients seeking citizenship status, interpreting interviews and assisting with document preparation when necessary.
- Expedited emergency response efforts, working closely with law enforcement, medical personnel, or first responders to provide immediate language support as needed.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
Medical Interpreter
Propio Language Services
Nairobi
01.2021 - 05.2021
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Followed ethical codes to protect confidentiality of patient medical information.
Education
Bachelor Of Public Health - Public Health Officer
Mount Kenya University
Nairobi12.2019
High School Certificate - High School Certificate
Dagoretti High School
Nairobi12.2014
Primary Certificate - Primary Certificate
Infil Academy
Nairobi12.2010
Skills
Problem-Solving
Timeline
Interpreter
Lionbridge Interpeter Services
05.2021 - Current
Medical Interpreter
Propio Language Services
01.2021 - 05.2021
Bachelor Of Public Health - Public Health Officer
Mount Kenya University
High School Certificate - High School Certificate
Dagoretti High School
Primary Certificate - Primary Certificate
Infil Academy
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